Parts order dilemma

[37 Coupe]

Originally Posted by 35fordtn

Hands up in the air!!!!!
I'll take the blame for this whole thread of discussion and apologize to anyone whom has experienced communication issues with my business. As I type this I am on my 14th hour here at work, But lack of decent help and other issues are not a good excuse for poor service. Thankful to the original poster for being a gentleman and very understanding! This truly is a hobby full of genuine great people.

I have emailed you and tried calling your business and have even just bought an item on Ebay just to contact you to try to ad an item I asked about last two weeks in your online catalog. I realize now you are probably at the Early V8 meet and will not be available until next week or who knows when. I have been trying to buy a Nacewicz hardware item from you or some information. I need 10 of the D-598 fasteners splash pan to frame for a 1932 Model B. I have not been able to add the items on my online shopping cart to purchase. I did get the one message back from you that yes they were available but no other info on how to buy them or phone call I just bought the last 1932 floor / pedal sponge seal that I need and to get your attention. I have been buying most of my parts from you on this Model B coupe project since last fall but really getting frustrating and it seems this Fordbarn site is the place you most quickly respond to. Thank You Gerald F. Tobin Lancaster Ohio