Parts order dilemma
 

I am very frustrated over an incorrect part I ordered and received from a well regarded supplier. The package has the correct p/n, but it is obviously the wrong part. It is a very simple situation. I have been trying to contact them for one week now via email (they have two email addresses) and by phone, which I have called countless times and is only answered stating they cannot receive voicemails at this time.

This supplier has been recommended recently several times as a solution to a member's problem. I am reluctant to call them out publicly, but at this point I don't know what else to do. What say you?

Re: Parts order dilemma
 

I would call them out. This may be a problem that is just starting and others need to know.
Vic

Re: Parts order dilemma
 

All is resolved at this point, supplier has employee issues and other speedbumps. He reached out to me and all is well.

Re: Parts order dilemma
 

Isn't it great when things work out?

Re: Parts order dilemma
 

Possibly a Fordbarn member and your post got his attention.

Re: Parts order dilemma
 

Employee problems seem to be endemic these days. Yesterday, I had a doctors appt in Duluth. While returning to the Brainerd area later in the afternoon, my buddy and I decided to stop and get some dinner. We went by at least 20 places that were closed before we found a bar with food in Mc Gregor, MN. Even they had only two people working with a sign urging the customers to have patience. It took a bit longer than usual, but they did a good job given the situation.

I wonder how prevalent this is across the country?

Re: Parts order dilemma
 

Now you've opened a can of worms... With prices sky high, popular restaurants that up till now have required reservations are now walk-ins with a five minute wait, barely hanging on. Sign of the times. Not just restaurants, either. Working people can't afford to live in the city where there is work. Storefronts vacant in prosperous cities, not just the Rust Belt anymore.

Re: Parts order dilemma
 

Hands up in the air!!!!!
I'll take the blame for this whole thread of discussion and apologize to anyone whom has experienced communication issues with my business. As I type this I am on my 14th hour here at work, But lack of decent help and other issues are not a good excuse for poor service. Thankful to the original poster for being a gentleman and very understanding! This truly is a hobby full of genuine great people.

Re: Parts order dilemma
 

"All's well that ends well!" it's more than just a smile vs a frown, it is a biological occurrence. our bodies produce things that make us feel happy and conversely... make things that make us feel not so happy! events and situations can be the cause (trigger) of either or both!; mutually exclusive.

speaking of employees... a large area medical facility down here just announced its temporary closing is now permanent! reason: lack of customers (patients) and staffing issues! lack of! now the issue is what to do with the multi-million $$ empty facility!

but I feel happy to see all's well that ends well! :)

Re: Parts order dilemma
 

I called you this morning knowing you were probably busy because of a unanswered email. You told me you were the only person there today and I totally understand the situation. You took your time to answer my questions about rebuilding my helmet distributor and I appreciate your help. Distributor is on it way and should be delivered a Friday. Appreciate your dedication to the hobby, fellas like you are slowly disappearing.

Dave

Re: Parts order dilemma
 

Ford 38V8...My wife's medical provider charges a fee if you do not show up for an appointment without cancelling. When they call to confirm appointments, they have one of those recordings stating that this appointment time has been set aside especially for her. When you arrive 15 minutes early to make sure you are on time, if you are lucky, the doctor will finally see you anywhere from 90 minutes to over 2 hours after your scheduled time.

Re: Parts order dilemma
 

I have a 52 ford 2 dr. Are there any good suppliers that sell parts for these cars. I am
new to them. Thanks....

Re: Parts order dilemma
 

Go to Concours Parts > https://concoursparts.com/ford-skyliner-parts/

Re: Parts order dilemma
 

I am the OP, I have made a friend for sure!! Regarding the phone conversation with Michael, in spite of being super busy, there was no rush to get me off the phone. Great conversation. All is well on this front.

Re: Parts order dilemma
 

The employee problem seems to be a sign of the times, and yet it is not new either. Many years ago when there were traditional gas stations, my father stopped at his regular gas station. No one came out right away, the owner came out after a bit and explained that his new hire didn't show up. My father said "I will pump gas for you until you find another employee". And he did. My father was a high level manager at a well known company.

Another story is about my wife's uncle who poured concrete foundations. It was not unusual for a new hire not to return after lunch. I did a little better, mine usually stayed the whole day but did not return the next. I had an excavation business. Jobs can't always be done with a machine, it takes handwork.

Re: Parts order dilemma
 

What is harder to understand is when you hire a day laborer at the going rate, he follows you home in his truck to do the yardwork you’ve already explained to him, and he declines the job, leaving you in the lurch, wasting half the morning.

Re: Parts order dilemma
 

Alan,
The younger generation's favorite song is Sixteen Tons.

Their favor line ---- .....another day older and deeper in debt.

Someone needs to tell them that using a plastic card (or their phone) is not a continual source of available money or funds.

I wish them well.

Re: Parts order dilemma
 

I have emailed you and tried calling your business and have even just bought an item on Ebay just to contact you to try to ad an item I asked about last two weeks in your online catalog. I realize now you are probably at the Early V8 meet and will not be available until next week or who knows when. I have been trying to buy a Nacewicz hardware item from you or some information. I need 10 of the D-598 fasteners splash pan to frame for a 1932 Model B. I have not been able to add the items on my online shopping cart to purchase. I did get the one message back from you that yes they were available but no other info on how to buy them or phone call I just bought the last 1932 floor / pedal sponge seal that I need and to get your attention. I have been buying most of my parts from you on this Model B coupe project since last fall but really getting frustrating and it seems this Fordbarn site is the place you most quickly respond to. Thank You Gerald F. Tobin Lancaster Ohio

Re: Parts order dilemma
 

Okay so I did hear from someone finally after buying an item and asking seller a question on Ebay. Said Michael gets over 220 emails alone per day,tough to keep up. Think I may finally be getting the parts or at least how to ad hardware items to cart.

Re: Parts order dilemma
 

Even so called skilled workers are sometimes hard to get that will stay. Here in NW Ohio every car dealer has and has had signs up "hiring techs".....they come & go at the drop of a hat.We've been to a local fast food place where it's not uncommon to have the manager & 1.......one employee show up. Just go fire up the Flatty and all will be well.