What's up with Macs/Ecklers

[Sunny the Model A]

Yes. I have, I am waiting on multiple parts from them. When I signed in to my account, it said that I had never placed an order with them, even though I still am waiting on several hundred dollars worth of parts... I have spent about the same time you did on the phone being driven nuts and bolts waiting and finally had to hang up because my phone was almost dead. I understand that help is in short supply, I know that they have a lot on there plate, but they should at least respond in some sort. this is as ridiculous as the joke in office