The Ford Barn

TomC750 · 05-28-2025, 09:39 AM

I am very frustrated over an incorrect part I ordered and received from a well regarded supplier. The package has the correct p/n, but it is obviously the wrong part. It is a very simple situation. I have been trying to contact them for one week now via email (they have two email addresses) and by phone, which I have called countless times and is only answered stating they cannot receive voicemails at this time.

This supplier has been recommended recently several times as a solution to a member's problem. I am reluctant to call them out publicly, but at this point I don't know what else to do. What say you?

Vics Stuff · 05-28-2025, 10:00 AM

I would call them out. This may be a problem that is just starting and others need to know.
Vic

TomC750 · 05-28-2025, 10:48 AM

All is resolved at this point, supplier has employee issues and other speedbumps. He reached out to me and all is well.

Rockymountainsparky · 05-28-2025, 01:16 PM

Isn't it great when things work out?

34fordy · 05-28-2025, 01:36 PM

Quote:

Originally Posted by TomC750

All is resolved at this point, supplier has employee issues and other speedbumps. He reached out to me and all is well.

Possibly a Fordbarn member and your post got his attention.

tubman · 05-28-2025, 06:52 PM

Sponsored Links (Register now to hide all advertisements)

Employee problems seem to be endemic these days. Yesterday, I had a doctors appt in Duluth. While returning to the Brainerd area later in the afternoon, my buddy and I decided to stop and get some dinner. We went by at least 20 places that were closed before we found a bar with food in Mc Gregor, MN. Even they had only two people working with a sign urging the customers to have patience. It took a bit longer than usual, but they did a good job given the situation.

I wonder how prevalent this is across the country?

ford38v8 · 05-28-2025, 07:31 PM

Quote:

Originally Posted by tubman

Employee problems seem to be endemic these days. Yesterday, I had a doctors appt in Duluth. While returning to the Brainerd area later in the afternoon, my buddy and I decided to stop and get some dinner. We went by at least 20 places that were closed before we found a bar with food in Mc Gregor, MN. Even they had only two people working with a sign urging the customers to have patience. It took a bit longer than usual, but they did a good job given the situation.

I wonder how prevalent this is across the country?

Now you've opened a can of worms... With prices sky high, popular restaurants that up till now have required reservations are now walk-ins with a five minute wait, barely hanging on. Sign of the times. Not just restaurants, either. Working people can't afford to live in the city where there is work. Storefronts vacant in prosperous cities, not just the Rust Belt anymore.

35fordtn · 05-28-2025, 08:43 PM

Hands up in the air!!!!!
I'll take the blame for this whole thread of discussion and apologize to anyone whom has experienced communication issues with my business. As I type this I am on my 14th hour here at work, But lack of decent help and other issues are not a good excuse for poor service. Thankful to the original poster for being a gentleman and very understanding! This truly is a hobby full of genuine great people.

Branded · 05-28-2025, 09:16 PM

Quote:

Originally Posted by 35fordtn

Hands up in the air!!!!!
I'll take the blame for this whole thread of discussion and apologize to anyone whom has experienced communication issues with my business. As I type this I am on my 14th hour here at work, But lack of decent help and other issues are not a good excuse for poor service. Thankful to the original poster for being a gentleman and very understanding! This truly is a hobby full of genuine great people.

I called you this morning knowing you were probably busy because of a unanswered email. You told me you were the only person there today and I totally understand the situation. You took your time to answer my questions about rebuilding my helmet distributor and I appreciate your help. Distributor is on it way and should be delivered a Friday. Appreciate your dedication to the hobby, fellas like you are slowly disappearing.

Dave

TomC750 · 05-29-2025, 08:35 PM

Quote:

Originally Posted by 35fordtn

Hands up in the air!!!!!
I'll take the blame for this whole thread of discussion and apologize to anyone whom has experienced communication issues with my business. As I type this I am on my 14th hour here at work, But lack of decent help and other issues are not a good excuse for poor service. Thankful to the original poster for being a gentleman and very understanding! This truly is a hobby full of genuine great people.

I am the OP, I have made a friend for sure!! Regarding the phone conversation with Michael, in spite of being super busy, there was no rush to get me off the phone. Great conversation. All is well on this front.

37 Coupe · 06-25-2025, 08:30 AM

Quote:

Originally Posted by 35fordtn

Hands up in the air!!!!!
I'll take the blame for this whole thread of discussion and apologize to anyone whom has experienced communication issues with my business. As I type this I am on my 14th hour here at work, But lack of decent help and other issues are not a good excuse for poor service. Thankful to the original poster for being a gentleman and very understanding! This truly is a hobby full of genuine great people.

I have emailed you and tried calling your business and have even just bought an item on Ebay just to contact you to try to ad an item I asked about last two weeks in your online catalog. I realize now you are probably at the Early V8 meet and will not be available until next week or who knows when. I have been trying to buy a Nacewicz hardware item from you or some information. I need 10 of the D-598 fasteners splash pan to frame for a 1932 Model B. I have not been able to add the items on my online shopping cart to purchase. I did get the one message back from you that yes they were available but no other info on how to buy them or phone call I just bought the last 1932 floor / pedal sponge seal that I need and to get your attention. I have been buying most of my parts from you on this Model B coupe project since last fall but really getting frustrating and it seems this Fordbarn site is the place you most quickly respond to. Thank You Gerald F. Tobin Lancaster Ohio

37 Coupe · 06-25-2025, 10:06 AM

Quote:

Originally Posted by 37 Coupe

I have emailed you and tried calling your business and have even just bought an item on Ebay just to contact you to try to ad an item I asked about last two weeks in your online catalog. I realize now you are probably at the Early V8 meet and will not be available until next week or who knows when. I have been trying to buy a Nacewicz hardware item from you or some information. I need 10 of the D-598 fasteners splash pan to frame for a 1932 Model B. I have not been able to add the items on my online shopping cart to purchase. I did get the one message back from you that yes they were available but no other info on how to buy them or phone call I just bought the last 1932 floor / pedal sponge seal that I need and to get your attention. I have been buying most of my parts from you on this Model B coupe project since last fall but really getting frustrating and it seems this Fordbarn site is the place you most quickly respond to. Thank You Gerald F. Tobin Lancaster Ohio

Okay so I did hear from someone finally after buying an item and asking seller a question on Ebay. Said Michael gets over 220 emails alone per day,tough to keep up. Think I may finally be getting the parts or at least how to ad hardware items to cart.

ThirstyThirty · 05-28-2025, 09:13 PM

"All's well that ends well!" it's more than just a smile vs a frown, it is a biological occurrence. our bodies produce things that make us feel happy and conversely... make things that make us feel not so happy! events and situations can be the cause (trigger) of either or both!; mutually exclusive.

speaking of employees... a large area medical facility down here just announced its temporary closing is now permanent! reason: lack of customers (patients) and staffing issues! lack of! now the issue is what to do with the multi-million $$ empty facility!

but I feel happy to see all's well that ends well!

oldandtired · 05-29-2025, 06:46 AM

Ford 38V8...My wife's medical provider charges a fee if you do not show up for an appointment without cancelling. When they call to confirm appointments, they have one of those recordings stating that this appointment time has been set aside especially for her. When you arrive 15 minutes early to make sure you are on time, if you are lucky, the doctor will finally see you anywhere from 90 minutes to over 2 hours after your scheduled time.

Tom F OHIO · 05-29-2025, 12:17 PM

I have a 52 ford 2 dr. Are there any good suppliers that sell parts for these cars. I am
new to them. Thanks....

petehoovie · 05-29-2025, 12:31 PM

Quote:

Originally Posted by Tom F OHIO

I have a 52 ford 2 dr. Are there any good suppliers that sell parts for these cars. I am
new to them. Thanks....

Go to Concours Parts > https://concoursparts.com/ford-skyliner-parts/

TomC750 · 05-29-2025, 08:50 PM

The employee problem seems to be a sign of the times, and yet it is not new either. Many years ago when there were traditional gas stations, my father stopped at his regular gas station. No one came out right away, the owner came out after a bit and explained that his new hire didn't show up. My father said "I will pump gas for you until you find another employee". And he did. My father was a high level manager at a well known company.

Another story is about my wife's uncle who poured concrete foundations. It was not unusual for a new hire not to return after lunch. I did a little better, mine usually stayed the whole day but did not return the next. I had an excavation business. Jobs can't always be done with a machine, it takes handwork.

ford38v8 · 05-29-2025, 11:43 PM

What is harder to understand is when you hire a day laborer at the going rate, he follows you home in his truck to do the yardwork you’ve already explained to him, and he declines the job, leaving you in the lurch, wasting half the morning.

nelsb01 · 05-30-2025, 12:21 PM

Alan,
The younger generation's favorite song is Sixteen Tons.

Their favor line ---- .....another day older and deeper in debt.

Someone needs to tell them that using a plastic card (or their phone) is not a continual source of available money or funds.

I wish them well.

mfirth · 06-25-2025, 01:23 PM

Even so called skilled workers are sometimes hard to get that will stay. Here in NW Ohio every car dealer has and has had signs up "hiring techs".....they come & go at the drop of a hat.We've been to a local fast food place where it's not uncommon to have the manager & 1.......one employee show up. Just go fire up the Flatty and all will be well.

05-28-2025, 09:39 AM	#1
TomC750 Senior Member Join Date: Dec 2024 Location: Eastern Tennessee Posts: 272	Parts order dilemma I am very frustrated over an incorrect part I ordered and received from a well regarded supplier. The package has the correct p/n, but it is obviously the wrong part. It is a very simple situation. I have been trying to contact them for one week now via email (they have two email addresses) and by phone, which I have called countless times and is only answered stating they cannot receive voicemails at this time. This supplier has been recommended recently several times as a solution to a member's problem. I am reluctant to call them out publicly, but at this point I don't know what else to do. What say you? __________________ TomC750 1949 8NV8 Ford tractor 1930 1 Ton White 1941 Mercury Sedan Coupe

05-28-2025, 10:00 AM	#2
Vics Stuff Senior Member Join Date: Jun 2013 Location: Reno Nevada Posts: 433	Re: Parts order dilemma I would call them out. This may be a problem that is just starting and others need to know. Vic

05-28-2025, 10:48 AM	#3
TomC750 Senior Member Join Date: Dec 2024 Location: Eastern Tennessee Posts: 272	Re: Parts order dilemma All is resolved at this point, supplier has employee issues and other speedbumps. He reached out to me and all is well. __________________ TomC750 1949 8NV8 Ford tractor 1930 1 Ton White 1941 Mercury Sedan Coupe

05-28-2025, 01:16 PM	#4
Rockymountainsparky Member Join Date: Jun 2023 Location: Prescott, AZ Posts: 93	Re: Parts order dilemma Isn't it great when things work out?

05-28-2025, 06:52 PM	#6
tubman Senior Member Join Date: Dec 2013 Location: Minnesota, Florida Keys Posts: 11,639	Re: Parts order dilemma Sponsored Links (Register now to hide all advertisements) Employee problems seem to be endemic these days. Yesterday, I had a doctors appt in Duluth. While returning to the Brainerd area later in the afternoon, my buddy and I decided to stop and get some dinner. We went by at least 20 places that were closed before we found a bar with food in Mc Gregor, MN. Even they had only two people working with a sign urging the customers to have patience. It took a bit longer than usual, but they did a good job given the situation. I wonder how prevalent this is across the country?

05-28-2025, 08:43 PM	#8
35fordtn Senior Member Join Date: Aug 2010 Location: McMinnville, TN Posts: 2,391	Re: Parts order dilemma Hands up in the air!!!!! I'll take the blame for this whole thread of discussion and apologize to anyone whom has experienced communication issues with my business. As I type this I am on my 14th hour here at work, But lack of decent help and other issues are not a good excuse for poor service. Thankful to the original poster for being a gentleman and very understanding! This truly is a hobby full of genuine great people. Last edited by 35fordtn; 05-28-2025 at 08:48 PM.

05-28-2025, 09:13 PM	#13
ThirstyThirty Senior Member Join Date: Nov 2024 Location: College Station,Texas Posts: 343	Re: Parts order dilemma "All's well that ends well!" it's more than just a smile vs a frown, it is a biological occurrence. our bodies produce things that make us feel happy and conversely... make things that make us feel not so happy! events and situations can be the cause (trigger) of either or both!; mutually exclusive. speaking of employees... a large area medical facility down here just announced its temporary closing is now permanent! reason: lack of customers (patients) and staffing issues! lack of! now the issue is what to do with the multi-million $$ empty facility! but I feel happy to see all's well that ends well! __________________ "My Model A... work never ends, only the day ends!"

05-29-2025, 06:46 AM	#14
oldandtired Senior Member Join Date: May 2010 Location: Edgefield, SC Posts: 829	Re: Parts order dilemma Ford 38V8...My wife's medical provider charges a fee if you do not show up for an appointment without cancelling. When they call to confirm appointments, they have one of those recordings stating that this appointment time has been set aside especially for her. When you arrive 15 minutes early to make sure you are on time, if you are lucky, the doctor will finally see you anywhere from 90 minutes to over 2 hours after your scheduled time.

05-29-2025, 12:17 PM	#15
Tom F OHIO Senior Member Join Date: May 2010 Location: Mansfield, Ohio Posts: 593	Re: Parts order dilemma I have a 52 ford 2 dr. Are there any good suppliers that sell parts for these cars. I am new to them. Thanks....

05-29-2025, 08:50 PM	#17
TomC750 Senior Member Join Date: Dec 2024 Location: Eastern Tennessee Posts: 272	Re: Parts order dilemma The employee problem seems to be a sign of the times, and yet it is not new either. Many years ago when there were traditional gas stations, my father stopped at his regular gas station. No one came out right away, the owner came out after a bit and explained that his new hire didn't show up. My father said "I will pump gas for you until you find another employee". And he did. My father was a high level manager at a well known company. Another story is about my wife's uncle who poured concrete foundations. It was not unusual for a new hire not to return after lunch. I did a little better, mine usually stayed the whole day but did not return the next. I had an excavation business. Jobs can't always be done with a machine, it takes handwork. __________________ TomC750 1949 8NV8 Ford tractor 1930 1 Ton White 1941 Mercury Sedan Coupe Last edited by TomC750; 05-29-2025 at 08:52 PM. Reason: punctuation

05-29-2025, 11:43 PM	#18
ford38v8 Senior Member Join Date: Jul 2011 Location: SF Bay Area Posts: 7,285	Re: Parts order dilemma What is harder to understand is when you hire a day laborer at the going rate, he follows you home in his truck to do the yardwork you’ve already explained to him, and he declines the job, leaving you in the lurch, wasting half the morning. __________________ Alan

05-30-2025, 12:21 PM	#19
nelsb01 Senior Member Join Date: May 2010 Location: Up North Posts: 777	Re: Parts order dilemma Alan, The younger generation's favorite song is Sixteen Tons. Their favor line ---- .....another day older and deeper in debt. Someone needs to tell them that using a plastic card (or their phone) is not a continual source of available money or funds. I wish them well.

06-25-2025, 01:23 PM	#20
mfirth Senior Member Join Date: Aug 2017 Location: ohio Posts: 1,103	Re: Parts order dilemma Even so called skilled workers are sometimes hard to get that will stay. Here in NW Ohio every car dealer has and has had signs up "hiring techs".....they come & go at the drop of a hat.We've been to a local fast food place where it's not uncommon to have the manager & 1.......one employee show up. Just go fire up the Flatty and all will be well.