The Ford Barn

larry/Texas · 05-02-2012, 04:27 PM

I just purchased a set of clutch and brake peddle pads PN 40-2454 from Mac's and find they do not fit. My peddles have a 7/16" hole and they sent them with 1/2" studs. They will not credit me with the freight because going back and listening to the recording of my phone call the salesman, Larry W. apparently said to me they were 1/2". I do not remember that that part of the conversation. The peddles the pads go on are origional to my '33 ford which, I have owned since 1960.

Just because they say they told me 1/2" it is my fault the parts are wrong. Their catalog is wrong because it does not says 1/2" studs, only that they fit 33-36 passenger & pickup and my car is in that catagory. I recently wrote a favorable comment on how they handled another issue where the part was not the size they said it was but never again. I will now do my purchases somewhere else and agree with others on here that Mac's is no longer on my acceptable vendor list. As I told Kailey (SP) I was about to purchase brakes for over $200.00 but will look elsewhere. These two pads were only $22.40. I think their catalog listing is false advertising.

Thanks for letting me vent. I hope I save someone else a problem.

05-02-2012, 04:27 PM	#1
larry/Texas Senior Member Join Date: May 2010 Location: Houston, TX area Posts: 150	Mac's Poor Customer Service???????? I just purchased a set of clutch and brake peddle pads PN 40-2454 from Mac's and find they do not fit. My peddles have a 7/16" hole and they sent them with 1/2" studs. They will not credit me with the freight because going back and listening to the recording of my phone call the salesman, Larry W. apparently said to me they were 1/2". I do not remember that that part of the conversation. The peddles the pads go on are origional to my '33 ford which, I have owned since 1960. Just because they say they told me 1/2" it is my fault the parts are wrong. Their catalog is wrong because it does not says 1/2" studs, only that they fit 33-36 passenger & pickup and my car is in that catagory. I recently wrote a favorable comment on how they handled another issue where the part was not the size they said it was but never again. I will now do my purchases somewhere else and agree with others on here that Mac's is no longer on my acceptable vendor list. As I told Kailey (SP) I was about to purchase brakes for over $200.00 but will look elsewhere. These two pads were only $22.40. I think their catalog listing is false advertising. Thanks for letting me vent. I hope I save someone else a problem.