The Ford Barn

waterboychuck · 07-18-2015, 05:23 PM

Yesterday, I received an email from Hagerty’s stating that I owed money on my policy. I then looked in my file for them and saw that I paid this policy in full last month. I decided to call and find out what was going on. The rep told me that in looking at my policy I owed $5.00. I asked why and she explained to me that when I cancelled one car and added my F1 the dollar value was greater on the F1, and since I had 2-3 weeks left on that policy that was the difference. I told the rep that I did pay my policy in full and had an email to prove that and could she/they wave the $5.00. She said she had to talk to her manager and left the phone. Moments later she came back and said that the manger would not wave the charges. I then told her to cancel my policy. So now I’m in the market for another insurance company. Any suggestions

07-18-2015, 05:23 PM	#1
waterboychuck Senior Member Join Date: Jan 2012 Location: Nine Mile Falls,WA Posts: 900	Hagerty's Insurance Yesterday, I received an email from Hagerty’s stating that I owed money on my policy. I then looked in my file for them and saw that I paid this policy in full last month. I decided to call and find out what was going on. The rep told me that in looking at my policy I owed $5.00. I asked why and she explained to me that when I cancelled one car and added my F1 the dollar value was greater on the F1, and since I had 2-3 weeks left on that policy that was the difference. I told the rep that I did pay my policy in full and had an email to prove that and could she/they wave the $5.00. She said she had to talk to her manager and left the phone. Moments later she came back and said that the manger would not wave the charges. I then told her to cancel my policy. So now I’m in the market for another insurance company. Any suggestions __________________ The sign of a good craftsman is how well they cover up their mistakes.