|
Sponsored Links (Register now to hide all advertisements) |
|
|
Thread Tools | Display Modes |
12-23-2019, 09:54 AM | #21 |
Senior Member
Join Date: Jun 2010
Location: San Antonio, Texas
Posts: 16,554
|
Re: SMS Auto Fabrics
I only bought fabric from SMS and had no trouble in years past but I've noticed a change within the last 8 years or so. I don't know if they lost a key person in their management or what but they don't stock as much of the material as they used to. They were the only supply for my Mercury projects but they don't have that stuff anymore either.
Times change and unfortunately many times it's for the worse. If they want to make any money at all, they better get on the stick or they will end up just like LB did, overextended, making promises they can't keep, and selling second rate product. |
12-23-2019, 02:07 PM | #22 |
Senior Member
Join Date: Sep 2018
Location: Yorkville Indiana
Posts: 398
|
Re: SMS Auto Fabrics
|
Sponsored Links (Register now to hide all advertisements) |
|
12-23-2019, 04:27 PM | #23 |
Senior Member
Join Date: Aug 2010
Location: McMinnville, TN
Posts: 2,335
|
Re: SMS Auto Fabrics
Personally, I would have rather seen Eckler's get it.. Eckler's while not the best, as some positives. I have ordered a total of 5 Cartuoche upholstery sets from Cartouche/Ecklers. While the quality was not that of Lebaron Bonney; the turnaround time was quick (3-6 weeks) and ANY issues that arose were fixed in a timely manner.... That's just my experience and others vary..
|
12-23-2019, 07:34 PM | #24 |
Member
Join Date: Jul 2019
Location: Grand Rapids, MI
Posts: 61
|
Re: SMS Auto Fabrics
Has anyone ever reported their problems with SMS to SMS' State Attorney General? In most states Attorney Generals are empowered to keep an eye out for bad or illegal business activities operating within their State. I can't imagine SMS ignoring them.
Just a thought Tom |
12-23-2019, 08:04 PM | #25 | |
Senior Member
Join Date: Sep 2018
Location: Yorkville Indiana
Posts: 398
|
Re: SMS Auto Fabrics
Quote:
|
|
12-24-2019, 03:15 AM | #26 |
Senior Member
Join Date: Oct 2010
Posts: 259
|
Re: SMS Auto Fabrics
Sponsored Links (Register now to hide all advertisements)
|
12-24-2019, 09:06 AM | #27 | |
Senior Member
Join Date: May 2010
Location: East Shore of LAKE HOUSTON
Posts: 11,136
|
Re: SMS Auto Fabrics
Quote:
That almost wreaks of that QUID PRO QUO stuff if you have to beg some particular Doug-dude to do you a favor for something you've already paid dearly for. In fact, that's just downright BS! DD |
|
12-24-2019, 09:43 AM | #28 |
Senior Member
Join Date: Oct 2010
Posts: 259
|
Re: SMS Auto Fabrics
Fair point, perhaps I should delete my thread, I have no connection with them and was only trying to be of help with those struggling to get an answer.
Last edited by Deuce-Addict; 12-24-2019 at 09:50 AM. |
12-24-2019, 10:09 AM | #29 |
Senior Member
Join Date: Jun 2010
Location: San Antonio, Texas
Posts: 16,554
|
Re: SMS Auto Fabrics
I'm not sure what Eckler's relationship with Cartouche is. If they own it, they already have a brand that they could improve on. It's listed as a Mac's divisional company. If it is a subcontractor then I can see why they might want LB but I don't know.
Corporate run companies like Eckler's tend to only concentrate on the core business products that make the most profit. LB never offered upholstery for any of the plain mid century Mercs (49-51). They only offered it for the convertibe models which are completely different that the sedans & coupes. They had a decent list of Ford models but there are more of them out there than the Mercs. I'm concerned that any corporate owner would continue that and possible even discontinue some of the original offerings since they weren't big money producers. At least SMS had the materials I needed when I had to sew my own stuff. From what I've seen on their web-site, they no longer offer that material. What happens now is a Big Mystery. |
12-26-2019, 09:24 PM | #30 | |
Senior Member
Join Date: May 2010
Location: Lexington, NC
Posts: 874
|
Re: SMS Auto Fabrics
Quote:
After reading what others have gone through and the BBB reports, I think they must have some serious issues. |
|
12-26-2019, 10:29 PM | #31 |
Senior Member
Join Date: Aug 2010
Location: McMinnville, TN
Posts: 2,335
|
Re: SMS Auto Fabrics
V8fordman,
While this topic got off track, My one and only transaction with SMS was for material for a 1955 Ford. After them missing the deadline by 8 weeks it took daily phone calls to annoy them to death to finally get my order in shipment. I sincerely hope they realize by purchasing Lebaron Bonney that their call volume will likely double.. |
08-20-2020, 07:55 PM | #32 |
Senior Member
Join Date: May 2010
Location: Lexington, NC
Posts: 874
|
Re: SMS Auto Fabrics
Just an update...As of today, my order has been in place for 14 months and no material has been delivered. Last month (7/23/2020) I requested a refund and received an email message from them that they would "cancel and refund". Still haven't heard from "Doug" either.
I would suggest that anyone who has the idea to purchase from or use SMS in any form or fashion, DON"T!!!! |
08-20-2020, 08:39 PM | #33 | |
Senior Member
Join Date: Sep 2018
Location: Yorkville Indiana
Posts: 398
|
Re: SMS Auto Fabrics
Quote:
I’ve dealt with SMS one time and it was the worse experience I’ve ever had. Avoid SMS at all cost. |
|
08-20-2020, 08:40 PM | #34 |
Senior Member
Join Date: Dec 2014
Location: Columbus, IN
Posts: 1,413
|
Re: SMS Auto Fabrics
Thanks for the update. Sorry that they couldn't deliver for you and the rest of the hobby looking for a replacement for L-B.
|
05-04-2022, 08:22 PM | #35 |
Junior Member
Join Date: May 2020
Posts: 21
|
Re: SMS Auto Fabrics
I paid up front for a complete interior. It took 18 months to get the order complete. I had to threaten going to the BBB before they took me seriously. The carpet was not Taylored to fit around the steering column, even though it was supposed to be a fit for the 54 Merc. They also send a wrong sized package tray and it was not the correct color. They never returned phone calls or made any attempt to satisfy my questions as to why it took so long. By the way they even had a sale after my order as if they were trying to get more orders.
|
05-04-2022, 08:44 PM | #36 | |
Senior Member
Join Date: Sep 2018
Location: Yorkville Indiana
Posts: 398
|
Re: SMS Auto Fabrics
Quote:
|
|
05-04-2022, 11:41 PM | #37 |
Senior Member
Join Date: May 2010
Posts: 1,674
|
Re: SMS Auto Fabrics
From their 2022 website:
"If you ever feel you are not getting the service you desire from SMS Auto Fabrics, please feel free to e-mail me personally at [email protected]. I will answer your questions and get back to you as soon as possible." Doug Pollock, owner Most of the posts here are more than a couple of years old. Has anyone recently had problems and attempted to contact the owner via email? |
05-05-2022, 12:29 AM | #38 | |
Senior Member
Join Date: Sep 2018
Location: Yorkville Indiana
Posts: 398
|
Re: SMS Auto Fabrics
Quote:
|
|
05-05-2022, 12:35 AM | #39 |
Senior Member
Join Date: Sep 2018
Location: Yorkville Indiana
Posts: 398
|
Re: SMS Auto Fabrics
Do a Google search on reviews on SMS Auto Fabrics and read all the nightmares others have had with this company.
|
05-05-2022, 07:39 AM | #40 |
Senior Member
Join Date: Feb 2013
Location: Pittsford NY. USA
Posts: 1,097
|
Re: SMS Auto Fabrics
Well, I guess I will cross SMS off my list of suplliers! - F F Thanks for the warning, guys!
__________________
1952 Ford F1 1965 Ford Falcon Sprint 2007 Ford Mustang GT |
|
|
Sponsored Links (Register now to hide all advertisements) |
|