Quote:
Originally Posted by Jwilli
Had a similar situation. Had a problem with a part from Snyders. Called on a Sat am about six weeks ago. Lady answered and said she only had 2 people working because it was Saturday. Someone would call me back in about 20 minutes. Still no call. On the following Monday I placed an order with Mike's. It was shipped same day and I received it on Tuesday. It appears to me that Snyder's doesn't care about us small customers.
|
Snyders don't care about customers outside the US either. When we complete a "Contact Us" screen, a telephone number is mandatory. Our numbers, by the time we include international codes have more digits than a straight US number so the website doesn't recognise it. The end result is, we can't contact them via their web site. I just can't be bothered ringing them - why should I incur the expense? There's no skin off my nose!