Quote:
Originally Posted by tubman
With all due respect, I think it would behoove you to consider getting a new "computer guy" especially with the time and effort you have in your website.
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I agree, 3 computer guys and they have no idea ?
A virus is only an infection of files.
A format wipes all files.
GOOD computer people CAN extract files from a formatted drive.
A way around this is to format drive and write the whole drive full and format it again.
This is not at all needed here.
To a timid person , the very most this computer needs is the hard drive alone being replaced .
The very least it needs is a simple format and re install of operating system .
IF the owner is locked out, a good tech can use DOS and get in and save stuff like pics and PDF files etc, I doubt these would ever be infected, and to be sure these files can be scanned before putting back on the fresh OS install.
Find a guy who knows something.
For 3 guys to say trash the WHOLE computer WOW.