The Ford Barn

Henry/Kokomo · 03-13-2013, 03:18 PM

We hear a lot here on the 'Barn about the vendors we all use. Here's a little story to add to the list. Yesterday, I shipped a clutch disc and pressure plate via FedEx's guaranteed 3 day service to Fort Wayne Clutch and Driveline in Ft. Wayne, Indiana. The receipt says I shipped it at 1:09PM

Today I got a call, at a few minutes until three PM, from Ft. Wayne Clutch telling me that the clutch was rebuilt and ready to ship! I'll have it back tomorrow. 26 hours from time of shipment to completion of work HAS to be some sort of a record. I made no special arrangements for the work nor did I ask for "rush" service. I did include a note with the old clutch stating that I wanted them to rebuild the parts I sent as opposed to pulling a rebuilt unit from stock.

Needless to say, I'm more than pleased. Having used their products before and having never had a problem with them, I went back as a return customer.

I would submit that any company that gives this caliber of customer service in 2013 deserves our business. Just thought everyone should know.

ct1932ford · 03-13-2013, 03:23 PM

Good To Know! Thanks

ken ct · 03-13-2013, 03:51 PM

I think i was the first to recomend them for Clutch work back on the old barn.Happy the guys on here are happy with them. They are the best in my opinion and will work with you not against you. ken ct.

rotorwrench · 03-13-2013, 05:36 PM

The close proximity may be why they recieved it so fast. I can order something from Dallas and get it in San Antonio the next day by regular UPS.

36tudordeluxe · 03-15-2013, 05:41 PM

Used them a couple of times, very informative and great service.

JM 35 Sedan · 03-15-2013, 07:16 PM

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Quote:

Originally Posted by ken ct

I think i was the first to recomend them for Clutch work back on the old barn.Happy the guys on here are happy with them. They are the best in my opinion and will work with you not against you. ken ct.

You were the first to recommend them as I remember. I've had a couple clutches and pressure plates rebuilt by them. Also recommended them to some friends. We have all been extremely happy with their work. Why take chances putting off shore made parts in your car when you can get quality made parts here in the US?
You did good recommending them Ken!

03-13-2013, 03:18 PM	#1
Henry/Kokomo Senior Member Join Date: May 2010 Location: Kokomo, Indiana Posts: 1,731	Vendor Info. We hear a lot here on the 'Barn about the vendors we all use. Here's a little story to add to the list. Yesterday, I shipped a clutch disc and pressure plate via FedEx's guaranteed 3 day service to Fort Wayne Clutch and Driveline in Ft. Wayne, Indiana. The receipt says I shipped it at 1:09PM Today I got a call, at a few minutes until three PM, from Ft. Wayne Clutch telling me that the clutch was rebuilt and ready to ship! I'll have it back tomorrow. 26 hours from time of shipment to completion of work HAS to be some sort of a record. I made no special arrangements for the work nor did I ask for "rush" service. I did include a note with the old clutch stating that I wanted them to rebuild the parts I sent as opposed to pulling a rebuilt unit from stock. Needless to say, I'm more than pleased. Having used their products before and having never had a problem with them, I went back as a return customer. I would submit that any company that gives this caliber of customer service in 2013 deserves our business. Just thought everyone should know. __________________ Henry

03-13-2013, 03:23 PM	#2
ct1932ford Senior Member Join Date: Oct 2011 Location: CT. Posts: 596	Re: Vendor Info. Good To Know! Thanks __________________ A man should do what he thinks best! "The Duke"

03-13-2013, 03:51 PM	#3
ken ct BANNED Join Date: May 2010 Location: stratford,ct Posts: 5,971	Re: Vendor Info. I think i was the first to recomend them for Clutch work back on the old barn.Happy the guys on here are happy with them. They are the best in my opinion and will work with you not against you. ken ct.

03-13-2013, 05:36 PM	#4
rotorwrench Senior Member Join Date: Jun 2010 Location: San Antonio, Texas Posts: 16,455	Re: Vendor Info. The close proximity may be why they recieved it so fast. I can order something from Dallas and get it in San Antonio the next day by regular UPS.

03-15-2013, 05:41 PM	#5
36tudordeluxe Senior Member Join Date: Feb 2012 Location: Las Vegas, NV Posts: 1,260	Re: Vendor Info. Used them a couple of times, very informative and great service.