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Old 07-02-2014, 08:41 PM   #121
JSeery
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Default Re: MAC's Auto Parts.

Just filled out a survey for MAC.
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Old 07-03-2014, 12:54 AM   #122
flatheadfan
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Default Re: MAC's Auto Parts.

Add me to the survey list. I also cited Mac's high shipping costs as a problem area for me. I wouldn't be surprised the recent Fordbarn thread regarding Mac's shipping and customer relations led to the survey. Hopefully, things will start to change in a positive way.
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Old 07-03-2014, 11:27 AM   #123
TagMan
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Default Re: MAC's Auto Parts.

Yep, I just responded to the survey, too and cited shipping prices being higher than their competitors and having parts on back order for months (or years) with no communication as reasons I don't order from them any longer.
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Old 07-03-2014, 04:04 PM   #124
moonshine runner
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Default Re: MAC's Auto Parts.

I did mine last night.

Kevin
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Old 07-03-2014, 06:48 PM   #125
ems customer service
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Default Re: MAC's Auto Parts.

Quote:
Originally Posted by 51504bat View Post
Just got an email blast from Mac's asking me to take a survey. Told them the main reason I don't order from them anymore is that their shipping costs are out of line compared to other vendors. Doubt anything will change but you never know.
macs/ecklers is a very big operation. they will listen to the survey and do the best they can to satisfy you, it may not be the exact answer you like but at least they are trying
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Old 07-03-2014, 08:31 PM   #126
B-O-B
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Default Re: MAC's Auto Parts.

probably reduce shipping & raise prices to cover it.
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