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02-05-2011, 02:36 PM | #41 | |
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Location: Napier, New Zealand
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Re: An important message from Bob Drake to Mr. Lawson Cox
Quote:
If we selected quality rather than cheap, parts would still be made in the USA. But of course we dont, we want best price, so the manufacture of parts is contracted out to offshore companies. I guess we should be thankful that we can even get parts for our 80 year old cars. |
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02-05-2011, 02:39 PM | #42 |
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Re: An important message from Bob Drake to Mr. Lawson Cox
It most definately couldn't have anything to do with people griping about how much something made in the USA with government /EPA regulations plus our wages we require and in limited quantities is too expensive.
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02-05-2011, 02:53 PM | #43 |
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Re: An important message from Bob Drake to Mr. Lawson Cox
To be honest, im not interrested in when you started your business or what you did 1974.
Im more interested how you do business today. And what ive read here it's so and so sometimes. So shape up and come with some valid up to date example's. Or keep quiet. Would like to read your version about the waterpump debacle. Your reply makes me wonder if not Mr Cox had a point or two? |
02-05-2011, 02:53 PM | #44 |
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Re: An important message from Bob Drake to Mr. Lawson Cox
I say BS about that. We seem to gripe from time to time about EMS and Brookville too don't we? They were never pefect when these cars were new. Our expectations are Mercedes quality of a car that was built to be sold at an affordible price. Henry used more than one supplier of many parts and most of us will choose one of these variations to compare the reproduction part to and ignore the differences in the others. Refer to the 32 Ford grill insert differences thread if you need to. I am thankful to Have Bob making parts for us. Last I checked , business are a for profit philosiphy , government isn't. If any of you can do better, I welcome you to do it!
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02-05-2011, 02:55 PM | #45 |
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Re: An important message from Bob Drake to Mr. Lawson Cox
huh...still able to pull it up.....Mike
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02-05-2011, 03:01 PM | #46 |
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Re: An important message from Bob Drake to Mr. Lawson Cox
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02-05-2011, 03:05 PM | #47 |
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Re: An important message from Bob Drake to Mr. Lawson Cox
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02-05-2011, 05:06 PM | #48 | |
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Location: Wisconsin, USA
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Re: An important message from Bob Drake to Mr. Lawson Cox
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What something costs, how much we are willing to pay, whether or not the part(s) would be available otherwise is NOT the issue here! The bottom line remains, "GIVE ME WHAT I PAID FOR". In other words what was advertised to be. If the ad says "fits perfect", perfect copy" etc. than that's certainly what I expect to receive. This all comes down to business ethics or the lack thereof. I too have a list of who I won't purchase from. Many can guess who is on top of that list. To me, no part is worth acquiring if I must deal with a person or company that lacks ethics. |
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02-05-2011, 05:28 PM | #49 |
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Re: An important message from Bob Drake to Mr. Lawson Cox
kube well said
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02-05-2011, 05:39 PM | #50 |
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Location: pgh.pa.
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Re: An important message from Bob Drake to Mr. Lawson Cox
Count me as unsatisfied,(remember the choke and throttle cable closeout?)
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02-05-2011, 06:14 PM | #51 |
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Location: Sherman, CT
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Re: An important message from Bob Drake to Mr. Lawson Cox
Hi Mr. Drake; I suggest that in the future, if you need to contact an individaul, use the PM or email feature provided on this site. Craig.
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02-05-2011, 07:47 PM | #52 | |
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Re: An important message from Bob Drake to Mr. Lawson Cox
Quote:
When trying to install, the entire body had to lifted off in order to get the repo to fit. The guy who bought the part was talking to one of the sales reps, his response was, yeah we know it was a problem, we aren't go to fix it until we sell out of the old ones. Stock ones go in and out with having to do that to the body. As much as I appreciate Bob's dedication to the hobby and helping folks find parts for their cars, that response just flat out pissed me off. Same goes with my friend who still has his new in the box '39 head light rings and lenses. The lenses were too thick and the rings just looked like, well Chinese-made garbage. Or the repo hub caps that are just a hair too thin and come off because they don't grip the nubs as tightly as NOS. I just wish Bob Drake would slow things down a bit and do a little more trial and error before trying to pass off parts as good as the originals. I also agree that this should have been done off the "air". Now, if he says I'm going to try to bring back some of the manufacturing to the US and actually listen to the complaints of my customers than I'm on board. |
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02-05-2011, 07:54 PM | #53 |
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Re: An important message from Bob Drake to Mr. Lawson Cox
Bob,
Remember, it isn't slander if it's true. Most everything I've purchased from Bob Drake has been pretty acceptable.....My last $1000 plus order had some hickups as your records will show.....Your guy and I wrestled the problems thru to my 92% satis- faction. I chose to keep this between Bob Drake and moi until your post. LC is a friend to me and most here. Having said all this....I'll continue to be a continuing Bob Drake customer. Charlie ny Charles Schwendler [email protected] |
02-06-2011, 01:23 AM | #54 |
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Re: An important message from Bob Drake to Mr. Lawson Cox
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