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Old 06-27-2018, 09:39 AM   #1
Rand
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Default Rant

Tried to place order with Mac... Recorded message says approximent time to pick up phone..16 minutes
Who's got time for that!?
Called Concours parts..no answere no recording nothing. Errrr
Looking for turn signal switch wire in column for 50 Merc
Rant over... Randy
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Old 06-27-2018, 09:55 AM   #2
tubman
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Default Re: Rant

"MAC's" (Eckler's) or Mac van Pelt? I'll bet on the former.
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Old 06-27-2018, 10:01 AM   #3
Seth Swoboda
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Default Re: Rant

Why not put an ad on the Swap Page here. Or call one of the independent nos and used parts guys here on the barn? For example Micheal Driskell at Third Gen Automotive in McMinnville, TN.
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Old 06-27-2018, 10:02 AM   #4
Charlie ny
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Rand,
Hold the rant go to VanPelt. He's got lots more than trannys........
800 299 7496
When Joblot went bye bye VanPelt purchased the lions share of the inventory.
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Old 06-27-2018, 10:20 AM   #5
deuce_roadster
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Default Re: Rant

Why use the phone? You can order anything they have online by going to their website. I can't remember the last time I ordered something and used the phone. You obviously have a computer.

Always check the status of something on Drake's website to see if it is "out of stock" before you order. He isn't called "Back order Bob" for nothing.
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Old 06-27-2018, 12:33 PM   #6
Charlie Stephens
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Default Re: Rant

Quote:
Originally Posted by Rand View Post
Tried to place order with Mac... Recorded message says approximent time to pick up phone..16 minutes
Who's got time for that!?
Called Concours parts..no answere no recording nothing. Errrr
Looking for turn signal switch wire in column for 50 Merc
Rant over... Randy
The time is not a problem for me. I plan ahead, call, turn on the speaker phone and check my mail, fordbarn, Ahooga, EFV8 site and HAMB. Most places answer before I am finished. With the right mindset it is actually relaxing. Also works well when calling the IRS and DMV.

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Old 06-27-2018, 01:56 PM   #7
J Franklin
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Quote:
Originally Posted by Charlie Stephens View Post
The time is not a problem for me. I plan ahead, call, turn on the speaker phone and check my mail, fordbarn, Ahooga, EFV8 site and HAMB. Most places answer before I am finished. With the right mindset it is actually relaxing. Also works well when calling the IRS and DMV.

Charlie Stephens
I agree we all are in too much of a hurry! Just think how fast paced it was 100 years ago! And lifespans as a rule were a bit shorter.
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Old 06-27-2018, 03:52 PM   #8
Ken Crans
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Lot of folks don't know about 3rd Gen Automotive... Mike's a knowledgeable guy to deal with.
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Old 06-27-2018, 04:09 PM   #9
DD931
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I have never had this problem with C&G.
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Old 06-27-2018, 04:11 PM   #10
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WHY DID JOBLOT GO BYE BYE??? I really enjoyed working with James from that place. Knew his stuff and was prompt.
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Old 06-27-2018, 05:13 PM   #11
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Getting a recorded message telling you how many minutes you’ll be on hold is not us (VANPELT SALES). I’m guessing your phone call was to MACS ANTIQUE AUTO PARTS. I always feel that I have to clear that up.......... Mac VanPelt
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Old 06-27-2018, 06:18 PM   #12
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I won my bet! (I knew I would.)
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Old 06-27-2018, 10:20 PM   #13
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Default Re: Rant

WHY DID JOBLOT GO BYE BYE??? I really enjoyed working with James from that place. Knew his stuff and was prompt.



James is still doing business as Gotham Auto Parts.LLC 718 8783699.
Same great service.
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Old 06-28-2018, 01:07 AM   #14
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Default Re: Rant

Quote:
Originally Posted by deuce_roadster View Post
Why use the phone? You can order anything they have online by going to their website. I can't remember the last time I ordered something and used the phone. You obviously have a computer.

Always check the status of something on Drake's website to see if it is "out of stock" before you order. He isn't called "Back order Bob" for nothing.
I donít know, I like to talk to a real person when ordering anything, but thatís just me.
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Old 06-28-2018, 08:59 AM   #15
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Quote:
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I donít know, I like to talk to a real person when ordering anything, but thatís just me.
Agree with you Ralph! Actually, I do both. If what I is need is pretty straight forward, I order it on line. On the other hand, there's no substitute for a chance to talk with Mac VP, or Joe or Kyle at C&G...those guys have forgotten more Ford information than I'll every acquire!!
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Old 06-28-2018, 10:01 PM   #16
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I quit ordering from Macs, At one time it was convenient, not so much for yrs. Maybe also i don't need a lot of parts for a rebuild that I can wait on. So many options here now days.
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Old 06-29-2018, 05:23 AM   #17
51woodie
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Default Re: Rant

I bought a lot of parts for my "46 over the last 6 months, from, Mac's, Drake and Carpenter. Living in Canada, means it takes a bit of time to get parts shipped, and shipping can be expensive. My LAST order with Mac's took a month, from the time I ordered until I got the parts. I talked to several persons over that period of time and got lots of excuses and apologies. I asked for a discount due to the delay and the answer was no. Hmmmm. Good customer service? Carpenter people are a lot more accommodating for shipping option, and I have had good service from Drake, even on backordered parts follow-up.
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Old 06-29-2018, 05:49 AM   #18
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Quote:
Originally Posted by RalphM View Post
I donít know, I like to talk to a real person when ordering anything, but thatís just me.
same here. plus I won't ever put any credit card on the computer.
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Old 06-29-2018, 07:59 AM   #19
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Default Re: Rant

I stopped ordering parts from macs-- i use joes-their catalog is only up to 48 though
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Old 06-29-2018, 06:22 PM   #20
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I stopped ordering parts from macs-- i use joes-their catalog is only up to 48 though

Another vote for Joe's. Still worth a call for stuff after '48. He knows old Fords and has connections to other vendors. Everyone at Joe's is knowledgeable and just plain good people. JMO
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