06-27-2018, 09:39 AM | #1 |
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Rant
Tried to place order with Mac... Recorded message says approximent time to pick up phone..16 minutes
Who's got time for that!? Called Concours parts..no answere no recording nothing. Errrr Looking for turn signal switch wire in column for 50 Merc Rant over... Randy |
06-27-2018, 09:55 AM | #2 |
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Join Date: Dec 2013
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Re: Rant
"MAC's" (Eckler's) or Mac van Pelt? I'll bet on the former.
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06-27-2018, 10:01 AM | #3 |
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Re: Rant
Why not put an ad on the Swap Page here. Or call one of the independent nos and used parts guys here on the barn? For example Micheal Driskell at Third Gen Automotive in McMinnville, TN.
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06-27-2018, 10:02 AM | #4 |
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Re: Rant
Rand,
Hold the rant go to VanPelt. He's got lots more than trannys........ 800 299 7496 When Joblot went bye bye VanPelt purchased the lions share of the inventory. Charlie ny |
06-27-2018, 10:20 AM | #5 |
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Re: Rant
Why use the phone? You can order anything they have online by going to their website. I can't remember the last time I ordered something and used the phone. You obviously have a computer.
Always check the status of something on Drake's website to see if it is "out of stock" before you order. He isn't called "Back order Bob" for nothing. |
06-27-2018, 12:33 PM | #6 | |
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Re: Rant
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Quote:
Charlie Stephens |
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06-27-2018, 01:56 PM | #7 | |
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Re: Rant
Quote:
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06-27-2018, 03:52 PM | #8 |
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Re: Rant
Lot of folks don't know about 3rd Gen Automotive... Mike's a knowledgeable guy to deal with.
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06-27-2018, 04:09 PM | #9 |
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Re: Rant
I have never had this problem with C&G.
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06-27-2018, 04:11 PM | #10 |
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Re: Rant
WHY DID JOBLOT GO BYE BYE??? I really enjoyed working with James from that place. Knew his stuff and was prompt.
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06-27-2018, 05:13 PM | #11 |
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Re: Rant
Getting a recorded message telling you how many minutes you’ll be on hold is not us (VANPELT SALES). I’m guessing your phone call was to MACS ANTIQUE AUTO PARTS. I always feel that I have to clear that up.......... Mac VanPelt
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06-27-2018, 06:18 PM | #12 |
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Location: Minnesota, Florida Keys
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Re: Rant
I won my bet! (I knew I would.)
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06-27-2018, 10:20 PM | #13 |
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Re: Rant
WHY DID JOBLOT GO BYE BYE??? I really enjoyed working with James from that place. Knew his stuff and was prompt.
James is still doing business as Gotham Auto Parts.LLC 718 8783699. Same great service. Bruce
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06-28-2018, 01:07 AM | #14 | |
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Re: Rant
Quote:
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06-28-2018, 08:59 AM | #15 |
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Re: Rant
Agree with you Ralph! Actually, I do both. If what I is need is pretty straight forward, I order it on line. On the other hand, there's no substitute for a chance to talk with Mac VP, or Joe or Kyle at C&G...those guys have forgotten more Ford information than I'll every acquire!!
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06-28-2018, 10:01 PM | #16 |
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Location: MN
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Re: Rant
I quit ordering from Macs, At one time it was convenient, not so much for yrs. Maybe also i don't need a lot of parts for a rebuild that I can wait on. So many options here now days.
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06-29-2018, 05:23 AM | #17 |
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Re: Rant
I bought a lot of parts for my "46 over the last 6 months, from, Mac's, Drake and Carpenter. Living in Canada, means it takes a bit of time to get parts shipped, and shipping can be expensive. My LAST order with Mac's took a month, from the time I ordered until I got the parts. I talked to several persons over that period of time and got lots of excuses and apologies. I asked for a discount due to the delay and the answer was no. Hmmmm. Good customer service? Carpenter people are a lot more accommodating for shipping option, and I have had good service from Drake, even on backordered parts follow-up.
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06-29-2018, 05:49 AM | #18 |
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Re: Rant
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06-29-2018, 07:59 AM | #19 |
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Re: Rant
I stopped ordering parts from macs-- i use joes-their catalog is only up to 48 though
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06-29-2018, 06:22 PM | #20 | |
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Re: Rant
Quote:
Another vote for Joe's. Still worth a call for stuff after '48. He knows old Fords and has connections to other vendors. Everyone at Joe's is knowledgeable and just plain good people. JMO
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