About to have a problem with a ford barner

[fatkidscars]

Not sure if this is the right area to post this but .....

I'll give you a run down, I OFFERED A REFUND AS SOON AS HE SAID THEY ARE NOT WHAT HE WANTS>>> i sold some model T roadster doors to a barner, doors are not what he wants, I was paid pay pal friends and family to save costs because he didnt want to spend any more than he had to for the doors including shipping now he says "as i look back i should have know you were shady by asking that" I said what ever , i offer a refund on the doors , But the buyer wants me to refund his money before he sends the doors back, he says im out of line asking for the process to take that route, needless to say this is getting ugly....I told him any business in the country would only do business this way also, But he insists that i'm trying to rip him off by asking this..., And that is not the case at all, Would any body else agree..? i guess im confused here... What do you think?

[rockfla]

No refund till I got parts in hand!!

[Vanspeed]

Well Larry I know you are a stand up guy. I agree, no refund until doors are back.

[Tinker]

You sent pictures of the doors right? He wanted them.

Doesn't seem to be a misrepresented condition issue, but a buyer that isn't informed on what he needed to buy. Tell him to keep the doors and you keep the money... or send the doors and you'll refund.

[fatkidscars]

I sent pics of the doors to him, and there is some filler in the bottom inside that i didnt notice until he sent me pics of the ares, which is fine , but no refund till doors returned in same shape as i sent them to him is how i feel, thanks for the inout guys,... thanks Larry

[oldskool]

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warning be carefull with paypal they will take the buyers side no matter what,and return his money and they get to keep the item also,ask me how I know....cash or postal mo is best.not sure with friends family payments

[FireEngineMike]

L.L.Bean has the most accommodating return policy and Customer Service department that I have ever encountered. You get a refund or replacement when the merchandise clears their returns department. They will send a quick replacement prior to receipt of the return, but you have to pay for it and then get a refund when your return clears. The dude just wants to keep the doors and get his money refunded. I'm sure 100% of honest people agree with your policy Larry. I've heard that complaint about Paypal before.

[Charlie Stephens]

Did you try searching here and an HAMB for the persons name? You may find your answer. Good luck

Charlie Stephens

[outlaw]

Maybe you could contact PayPal & explain the issue to them, so they know that you have offered to refund the money after you recieve the doors back. I am just thinkn out load as I have not delt with them before. Bill

[mike in tucson]

PayPal friends and family means the doors are not associated with the PayPal transaction.....friends and family is a process to send $$ to friends. Why doesn't he trust you? He seems to be the one that has the least integrity in this deal.

[flatheadmurre]

No friends near him that can pay him a visit and checkout the doors now attached to his car
What comes to mind will give me free meals for an extended time...another scammer to add to the wall of shame !!
Not a to bad idee...new sticky thread...Wall of shame !

[Krylon32]

Been there and done that to the tune of 1600 with Pay Pal when it first started. I sold the customer a complete Air Ride Suspension at list price. Air Ride sent him my dealer invoice and he complained that I over charged him. Pay Pal took his side and I got screwed. I have just started back with Pay Pal recently so we'll see. I run a reputable business and have since I started. It was just a rather expensive learning experience.

[39topless]

Did Paypal release the funds to you yet? I don't think he has any Paypal protection if you went the "gift" route. If he is a standup guy, he will send the doors back to you and then the refund will be sent. If you have the funds, you are in the driver's seat. Good luck.

[V8COOPMAN]

You also may want to clean-out that P-Pal account BEFORE P-Pal decides to freeze it on you. DD

[FireEngineMike]

Paypal takes the money out of your associated account or will place a debit in the account so subsequent "income" would never make it to your account until the refund is paid off. So with Paypal it is "Seller beware".

[BIG MIKE]

parts come 1st refund comes 2nd

[19Fordy]

It's really pretty simple.... no doors, no refund.
Wonder what his real problem is?

[FlatheadTed]

I have been asked by a seller more than once to send the paypal money as a friend transaction ,I refused anticipating the dilemma you are in ,I just offer to ad the PP fee. It pays to send a customer plenty of good photos so he can make a informed purchase .Normally if he starts a PP dispute when you see the doors returned they will release the money to him ,also there is a time limit to when he can lodge a claim . Ted

[flatheadmurre]

Isnt it so that sending it as a payment gives the buyer more power then sending it as a "gift" ??
As i see it now the buyer cant get the money back since it was a "gift".
So if he dont return the doors in good condition just stay away from him in the future.

[36 ford]

Originally Posted by 19Fordy

It's really pretty simple.... no doors, no refund.
Wonder what his real problem is?

That's a big 10-4 good buddy!