Brattons higher quality than Macs

[pgerhardt]

I am replacing my rubber stem tubes with metal stem tubes. I got some from Brattons and the rest during a sale from Macs. Even at a glance it is obvious that Brattons tubes are higher quality than Macs, proving that you get what pay for!

Brattons(pictures 1-2): correct nickel plated dust cover and correctly shaped rim nut/bushing.

Macs (pictures 3-4): cheap looking chromed dust cover and incorrectly shaped rim nut/bushing

Brattons: correct valve cap

Macs: incorrect cheap valve cap

Brattons: arrived completely assembled

Macs: arrived as a box of parts - you are on your own.

The bottom of the rim nuts can't be seen, but the dust covers and valve caps can, so I'll have to replace them. There goes the money I "saved" on the Macs sale!

[Gary WA]

Return to Mac's for a refund.

[wrndln]

I agree with you, that is one reason why I don't purchase parts from Mac's.
Rusty Nelson

[Mitch//pa]

live and learn
you must have seen other threads about the products and services.. if not do a search
and if you do plan to ever return something read the retrurn policy...its very very strict
i added a link to it
http://www.macsautoparts.com/store/returns

[Charlie Stephens]

I think that tubes are an item that Bratton's had a special high quality run made. They are definitely where I would buy my tubes. Same goes for their high quality headlight reflectors.

Charlie Stephens

[mlp623]

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Originally Posted by pgerhardt

I am replacing my rubber stem tubes with metal stem tubes. I got some from Brattons and the rest during a sale from Macs. Even at a glance it is obvious that Brattons tubes are higher quality than Macs, proving that you get what pay for!

Brattons(pictures 1-2): correct nickel plated dust cover and correctly shaped rim nut/bushing.

Macs (pictures 3-4): cheap looking chromed dust cover and incorrectly shaped rim nut/bushing

Brattons: correct valve cap

Macs: incorrect cheap valve cap

Brattons: arrived completely assembled

Macs: arrived as a box of parts - you are on your own.

The bottom of the rim nuts can't be seen, but the dust covers and valve caps can, so I'll have to replace them. There goes the money I "saved" on the Macs sale!

Just finished (with help) installing new pin-striped Good Year Tires, metal stem tubes, and dust covers. All from Brattons. Very satisfied - great quality.

[5window]

Yawn.

[Larry Jenkins]

Bad experience with Macs.

Ordered a front spring from them. Wasn't close to the original sizes, and was made in India.

Took quite a while to get authorization to ship it back. They finally sent me a pre-paid shipping label and did refund the full price plus my original shipping cost. As they should.

I still like Snyders for quality, and they will tell you on each article if it's made in the USA.

Larry

[Mike V. Florida]

Sad that we keep reading about this. If you want the best you need to ask! There is a difference in a bolt made to Ford specs and one from a hardware store that some vendors sell.

With that said, a lot of owners are happy with anything that even looks like an original part.

I was reading about a coupe for sale that the when "restored" the builder took pride in replacing straight head screws with phillips. He even laughed when people would mention it and he would brag about replacing them all. Now the car is for sale, guess who is not laughing any more?

[Bruce Adams]

Originally Posted by Mike V. Florida

Sad that we keep reading about this. If you want the best you need to ask! There is a difference in a bolt made to Ford specs and one from a hardware store that some vendors sell.

With that said, a lot of owners are happy with anything that even looks like an original part.

I was reading about a coupe for sale that the when "restored" the builder took pride in replacing straight head screws with phillips. He even laughed when people would mention it and he would brag about replacing them all. Now the car is for sale, guess who is not laughing any more?

Funny, I was looking for my LIKE BUTTON on Mike's comment as I was thinking the same thing on that Facebook comment someone made on his "Meticulously Restored" Model A with ALL Philips Head fasteners.

[jkassay]

Nice to see a comparison of products between vendors. Valuable for readers interested in that part. Wish we could do that for every part.

However, after spending many thousands of dollars restoring my A parts, from ALL of the vendors, including swap meet vendors, I can’t say any vendor is the best. I have received good and bad parts from ALL of the vendors. Just send them back if not acceptable.

Seems, we are quick to put a single manufacturer down. Perhaps we could compare that part with all the suppliers.

Funny, I have sent parts back, and got the same identical part from another vendor, even with the same packaging. I suspect they may be sourcing from the same suppliers.

[Fred K-OR]

Originally Posted by jkassay

Nice to see a comparison of products between vendors. Valuable for readers interested in that part. Wish we could do that for every part.

However, after spending many thousands of dollars restoring my A parts, from ALL of the vendors, including swap meet vendors, I can’t say any vendor is the best. I have received good and bad parts from ALL of the vendors. Just send them back if not acceptable.

Seems, we are quick to put a single manufacturer down. Perhaps we could compare that part with all the suppliers.

Funny, I have sent parts back, and got the same identical part from another vendor, even with the same packaging. I suspect they may be sourcing from the same suppliers.

Well said. All vendors have good and bad days and services. So why pick on any one at any one time? Pgerhart started with a very informative post comparing quality of parts. From there things went in all directions.

[RandyinUtah]

I have been ordering with Walt Bratton sence the old Stainless Steel days and always been pleased with is quelity.

[Charlville]

I've found the most success by using Bert's as they tend to use the "best of breed" and can also come up with a used part more often than not.

[RockHillWill]

I have been a VERY happy customer of Brattons since 1999.

[Rowdy]

I have always been happy with Berts also. Steve does a great job of offering the best that can be found. The prices if you are a bargain shopper at face value are a little higher, but the quality is worth it. I was going to show some comparison pic's at some point showing the difference in quality of seat springs. The ones Berts sell I bought for the drivers seat ( made by Snyders) as compared to the others on the market I bought for the passengers seat I bought from Birdhaven while I was there ( not sure who makes them). Likely will sell the springs I bought that are of lower quality and buy the the ones sold by Berts. Rod

[Eckler's]

Originally Posted by pgerhardt

I am replacing my rubber stem tubes with metal stem tubes. I got some from Brattons and the rest during a sale from Macs. Even at a glance it is obvious that Brattons tubes are higher quality than Macs, proving that you get what pay for!

Brattons(pictures 1-2): correct nickel plated dust cover and correctly shaped rim nut/bushing.

Macs (pictures 3-4): cheap looking chromed dust cover and incorrectly shaped rim nut/bushing

Brattons: correct valve cap

Macs: incorrect cheap valve cap

Brattons: arrived completely assembled

Macs: arrived as a box of parts - you are on your own.

The bottom of the rim nuts can't be seen, but the dust covers and valve caps can, so I'll have to replace them. There goes the money I "saved" on the Macs sale!

pgerhardt,
sorry you're unhappy with the quality. i have saved the pictures and sending them to sourcing so they can see what kind of quality we're sending out to the customer. Also please let me know if you need any assistance on getting a refund i'd be more than happy to help.

[Mitch//pa]

Originally Posted by Eckler's

pgerhardt,
sorry you're unhappy with the quality. i have saved the pictures and sending them to sourcing so they can see what kind of quality we're sending out to the customer. Also please let me know if you need any assistance on getting a refund i'd be more than happy to help.

your a good guy Scott for helping put out fires on this forum as well as the v-8 side also...
thank you for your efforts, your a great ambassador for MACS / Ecklers but trying to change bigger conglomerates can be futile and frustrating...
i nominate you for another raise

[Eckler's]

Originally Posted by Mitch//pa

your a good guy Scott for helping put out fires on this forum as well as the v-8 side also...
thank you for your efforts, your a great ambassador for MACS / Ecklers but trying to change bigger conglomerates can be futile and frustrating...
i nominate you for another raise

Thanks for the kind words. I do try my best. But with any business there are some road blocks along the way. I also have some cars although not Ford (Cadillacs) so i know how it can be from a customer said of things.

[Fred K-OR]

Sooo, here we go again. If you don't like something, send it back but don't tear down any vendor good or bad. This company (MAC'S) does have some good qualities and as pointed out sells the less expensive and less "pure" type of products. But some people want these types of products so let them have a place to get them. Also their catalog is the best in the business. Whenever I want to look up a part to see what it looks like, I get the MAC'S catalog to check it out.

So the point trying to be said here is; lets try to keep this forum constructive rather that destructive. Amen