The Ford Barn

Walt Dupont--Me. · 02-16-2012, 07:49 PM

What do you suppose the trouble is with Mack's shipping? Ordered a few parts last Wed the 8th, They said everything was in stock, i called yesterday the 15th and they said it will be shipped in a couple of days. I said what's the matter, it's been a week and you haven't sent it yet? They said they have been busy. I told them to get there finger out and get it shipped. I just got an e-mail this afternoon from them and it was shipped out UPS today. Life is not easy anymore. Walt

Dave Mc · 02-16-2012, 07:56 PM

I ordered a Fuel valve from Mac's monday , Lady told me item in stock, 3 days to get the order filled and 5 days on the road.....they must have let some people go in the warehouse ?

47COE · 02-16-2012, 08:17 PM

That's my experience too. Seems to take them at least a week from time of order until it leaves their warehouse.

Tom

CT AV8 · 02-16-2012, 08:21 PM

I had similar problems back a few years ago and basically stopped buying from them.

Shadetree · 02-16-2012, 08:26 PM

Mac's was always faithful in getting orders out. For two bucks more they would ship it the same day. I bet things have become slow in the past several months with the antique car parts businesses and as someone said they have let workers go.. Now that the economy has started showing some growth maybe we will see an improvement. Buying antique car parts is a luxury that can be put on hold, and I believe that has become a reality.

Shadetree

Scott H · 02-16-2012, 08:43 PM

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If they are busy enough that they can't ship their orders within a day or two then they are busy enough to hire more people.

Even 10 yrs ago in my store I shipped orders placed before noon on the same day, and orders placed in the afternoon the next day.

Mike51Merc · 02-16-2012, 08:51 PM

I placed an order on 2/7/12, everything was in stock. It shipped today 2/16/12.

Shadetree · 02-16-2012, 09:05 PM

Quote:

Originally Posted by Mike51Merc

I placed an order on 2/7/12, everything was in stock. It shipped today 2/16/12.

Something has definitely happened at Mac's. Hope they get it worked out.
Shadetree

rossodino34 · 02-16-2012, 09:38 PM

I have had similar issues with a couple of vendors including Macs recently. My guess is they use the "in stock" term loosely. I think if the manufacture has it in stock, it's "in stock". They then order it and relay it to us. It's called "just in time" inventory.
I get the impression all the vendors are just marketing companies buying from the same suppliers.

35ragtop · 02-16-2012, 10:55 PM

I had same problem with Macs and to a bigger extent with LeBaron & Bonney. After 2 weeks they(LeBB) sent an email with a UPS tracker no. saying it was shipped. 2 weeks after that I get a email telling me the item was out of stock! Waited another 4 weeks then after several emails cancelled my order and went elsewhere! Customer service is non existant! They dont deserve to stay in business.

Carl · 02-16-2012, 11:24 PM

don't know about Macs, but a lot of dealers now don't order parts from their suppliers until they get an order; especially slow mover stuff. That way, they don't have to have money tied up in inventory, save cost of storing it,ect. This is not unique to the old car business, either.

cwh · 02-17-2012, 12:42 AM

I placed an order on Friday afternoon, it shipped Monday and it showed up today. I've ordered several times from them and they've all been great experiences. No complaints here.

Hitchhiker · 02-17-2012, 01:09 AM

Great. I just ordered some stuff last Saturday...wonder when I will get it.....

49r · 02-17-2012, 01:15 AM

I've never had any issues with Mac's getting parts to New Zealand.

Chris · 02-17-2012, 01:22 AM

I placed and order last week, and have been wondering when it will arrive. Guess I better call tomorrow and see if it has even left yet...

Hotrodvideo · 02-17-2012, 01:53 AM

They take forever with everything!

Fibber Mcgee · 02-17-2012, 05:41 AM

Wow I think the problem is we all ordered at the same time I ordered on the 5th and haven't got it yet called Tues and they said they just boxed it up.Its kinda frustrating waiting two weeks on parts.

flatmotor40 · 02-17-2012, 05:59 AM

I bought some parts at Moultrie 2 weeks ago and the company was sure glad to charge me but it has not shipped yet.Paid by credit card so one more week and I'll get my money back and quit doing business with them it was Chevy parts but a business just the same

Kerk · 02-17-2012, 06:02 AM

Try --- JOE'S ANTIQUE AUTO - 1-800-508-3980 He usually ships same day or next. Just my experience.kc

BILL WZOREK · 02-17-2012, 06:02 AM

I ordered a short time ago was given the option For >>>> $3.50 MORE <<<<
Some one would get off there BUTT and do there job and get it out the same day.
As it was mid afternoon I said Right But I wanted the part A.S.A.P.
2-3 Days I had the part.

Maybe it's the $$$$ that worked or the excuse of BAD economy / employee lay offs / That didn't.
Some time Getting rid of the people that acually do the work is not a good thing When cuts are made you have have to be able to stop before you get to the bone.( you can't make soup out of just the Bone,you need some scraps on it also )

02-16-2012, 07:49 PM	#1
Walt Dupont--Me. Senior Member Join Date: May 2010 Location: Gardiner Me. Posts: 4,200	trouble with Mack's shipping What do you suppose the trouble is with Mack's shipping? Ordered a few parts last Wed the 8th, They said everything was in stock, i called yesterday the 15th and they said it will be shipped in a couple of days. I said what's the matter, it's been a week and you haven't sent it yet? They said they have been busy. I told them to get there finger out and get it shipped. I just got an e-mail this afternoon from them and it was shipped out UPS today. Life is not easy anymore. Walt

02-16-2012, 07:56 PM	#2
Dave Mc Senior Member Join Date: Jun 2010 Location: Indian Hills,Nevada Posts: 358	Re: trouble with Mack's shipping I ordered a Fuel valve from Mac's monday , Lady told me item in stock, 3 days to get the order filled and 5 days on the road.....they must have let some people go in the warehouse ? __________________ Any man who thinks he can be happy and prosperous by letting the Government take care of him, better take a closer look at the American Indian!" - Henry Ford

02-16-2012, 08:17 PM	#3
47COE Senior Member Join Date: Apr 2011 Location: Oregon Posts: 220	Re: trouble with Mack's shipping That's my experience too. Seems to take them at least a week from time of order until it leaves their warehouse. Tom

02-16-2012, 08:21 PM	#4
CT AV8 Senior Member Join Date: Sep 2010 Location: Cos Cob, CT Posts: 295	Re: trouble with Mack's shipping I had similar problems back a few years ago and basically stopped buying from them.

02-16-2012, 08:26 PM	#5
Shadetree Senior Member Join Date: May 2010 Location: Cottageville, WV Posts: 1,535	Re: trouble with Mack's shipping Mac's was always faithful in getting orders out. For two bucks more they would ship it the same day. I bet things have become slow in the past several months with the antique car parts businesses and as someone said they have let workers go.. Now that the economy has started showing some growth maybe we will see an improvement. Buying antique car parts is a luxury that can be put on hold, and I believe that has become a reality. Shadetree __________________ Son, you will never blow an engine up in high gear.

02-16-2012, 08:43 PM	#6
Scott H Senior Member Join Date: May 2010 Location: Wheaton, IL (west chicago) Posts: 558	Re: trouble with Mack's shipping Sponsored Links (Register now to hide all advertisements) If they are busy enough that they can't ship their orders within a day or two then they are busy enough to hire more people. Even 10 yrs ago in my store I shipped orders placed before noon on the same day, and orders placed in the afternoon the next day. __________________ 36 1/2 ton pickup on 38 car frame with 1940 v8 24 stud

02-16-2012, 08:51 PM	#7
Mike51Merc Senior Member Join Date: May 2010 Location: Northeast Pennsylvania Posts: 1,582	Re: trouble with Mack's shipping I placed an order on 2/7/12, everything was in stock. It shipped today 2/16/12.

02-16-2012, 09:38 PM	#9
rossodino34 Member Join Date: Nov 2011 Location: Lower Hudson Valley NY Posts: 30	Re: trouble with Mack's shipping I have had similar issues with a couple of vendors including Macs recently. My guess is they use the "in stock" term loosely. I think if the manufacture has it in stock, it's "in stock". They then order it and relay it to us. It's called "just in time" inventory. I get the impression all the vendors are just marketing companies buying from the same suppliers.

02-16-2012, 10:55 PM	#10
35ragtop Senior Member Join Date: Dec 2010 Location: Gold Coast , Australia Posts: 249	Re: trouble with Mack's shipping I had same problem with Macs and to a bigger extent with LeBaron & Bonney. After 2 weeks they(LeBB) sent an email with a UPS tracker no. saying it was shipped. 2 weeks after that I get a email telling me the item was out of stock! Waited another 4 weeks then after several emails cancelled my order and went elsewhere! Customer service is non existant! They dont deserve to stay in business.

02-16-2012, 11:24 PM	#11
Carl Senior Member Join Date: May 2010 Location: Ingleside,TX Posts: 410	Re: trouble with Mack's shipping don't know about Macs, but a lot of dealers now don't order parts from their suppliers until they get an order; especially slow mover stuff. That way, they don't have to have money tied up in inventory, save cost of storing it,ect. This is not unique to the old car business, either.

02-17-2012, 12:42 AM	#12
cwh Member Join Date: Aug 2011 Posts: 69	Re: trouble with Mack's shipping I placed an order on Friday afternoon, it shipped Monday and it showed up today. I've ordered several times from them and they've all been great experiences. No complaints here.

02-17-2012, 01:09 AM	#13
Hitchhiker Senior Member Join Date: May 2010 Location: Seattle Posts: 389	Re: trouble with Mack's shipping Great. I just ordered some stuff last Saturday...wonder when I will get it..... __________________ Matt in Seattle

02-17-2012, 01:15 AM	#14
49r Senior Member Join Date: Jul 2011 Location: Wellington New Zealand Posts: 308	Re: trouble with Mack's shipping I've never had any issues with Mac's getting parts to New Zealand.

02-17-2012, 01:22 AM	#15
Chris Senior Member Join Date: May 2010 Location: Spokane, WA Posts: 2,976	Re: trouble with Mack's shipping I placed and order last week, and have been wondering when it will arrive. Guess I better call tomorrow and see if it has even left yet... __________________ Thee Inland Emperors

02-17-2012, 01:53 AM	#16
Hotrodvideo Senior Member Join Date: Jul 2010 Location: Denver, CO Posts: 316	Re: trouble with Mack's shipping They take forever with everything!

02-17-2012, 05:41 AM	#17
Fibber Mcgee Senior Member Join Date: Oct 2010 Location: Callahan Fla Posts: 1,149	Re: trouble with Mack's shipping Wow I think the problem is we all ordered at the same time I ordered on the 5th and haven't got it yet called Tues and they said they just boxed it up.Its kinda frustrating waiting two weeks on parts. __________________ Wanted, a car with a " Dynaflex Superflowing Unijet Turbovasculator which is Syncromeshed to the Multicoil Hydrotensioned Dual vacuum Dynomometer. "

02-17-2012, 05:59 AM	#18
flatmotor40 Senior Member Join Date: May 2010 Location: Georgia Posts: 611	Re: trouble with Mack's shipping I bought some parts at Moultrie 2 weeks ago and the company was sure glad to charge me but it has not shipped yet.Paid by credit card so one more week and I'll get my money back and quit doing business with them it was Chevy parts but a business just the same

02-17-2012, 06:02 AM	#19
Kerk Senior Member Join Date: May 2010 Posts: 642	Re: trouble with Mack's shipping Try --- JOE'S ANTIQUE AUTO - 1-800-508-3980 He usually ships same day or next. Just my experience.kc

02-17-2012, 06:02 AM	#20
BILL WZOREK Senior Member Join Date: May 2010 Location: Florence Ma. Posts: 2,404	Re: trouble with Mack's shipping I ordered a short time ago was given the option For >>>> $3.50 MORE <<<< Some one would get off there BUTT and do there job and get it out the same day. As it was mid afternoon I said Right But I wanted the part A.S.A.P. 2-3 Days I had the part. Maybe it's the $$$$ that worked or the excuse of BAD economy / employee lay offs / That didn't. Some time Getting rid of the people that acually do the work is not a good thing When cuts are made you have have to be able to stop before you get to the bone.( you can't make soup out of just the Bone,you need some scraps on it also )