08-01-2018, 03:58 PM | #1 |
Senior Member
Join Date: Jan 2018
Posts: 413
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LeBaron Bonney
I have been trying to contact LeBarron Bonney for a few days without and luck.
Are they on vacation or reduced hours ? I noticed it last fall when I placed an order as well. It took over a week to get back to me. Thank you. |
08-01-2018, 07:01 PM | #2 |
Senior Member
Join Date: May 2010
Location: southeastern Michigan
Posts: 10,092
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Re: LeBaron Bonney
Join the club; their staff cutbacks have resulted in much slower response times, both in terms of telephone followups and completion of orders. Perhaps even more importantly, those cutbacks have resulted in the loss of much of their expertise regarding authenticity and how-to questions not covered by their instructions.
This is not sour grapes on my part as I have been a very satisfied customer for fifty years. |
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08-01-2018, 07:09 PM | #3 |
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Join Date: May 2010
Posts: 2,871
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Re: LeBaron Bonney
They may be in the process of moving from Amesbury MA to Wilton Maine. A friend in Maine told me about it a couple weeks ago. They apparently employee about 20 people up in Maine, which would likely be most of their staff. Wilton was an old mill town, and home of the Bass Shoe Company for many years. There are likely some nice old mill buildings available up there. That's the type building LB was in up in Amesbury. Sound like a good move, out of Amesbury which is sliding, and up to Wilton.
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08-02-2018, 02:03 PM | #4 |
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Re: LeBaron Bonney
The company was sold...The service has declined to a point of being terrible..Everything has taken a hit with the company...this has been going on for over 6 months now..
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08-02-2018, 02:42 PM | #5 |
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Join Date: May 2010
Location: Southern Maine
Posts: 1,497
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Re: LeBaron Bonney
That doesn't sound good, I've been saving for a Model A interior.
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08-02-2018, 03:34 PM | #6 |
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Join Date: May 2010
Posts: 2,871
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Re: LeBaron Bonney
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08-02-2018, 04:31 PM | #7 |
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Join Date: May 2010
Location: upstate SC
Posts: 2,963
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Re: LeBaron Bonney
OK so that explain why the took my money for a 40 wagon interior and then kept putting off delivery for 4 months after their 45 days that I was promised. got a lot of excusses but no real reason
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08-02-2018, 05:56 PM | #8 |
Senior Member
Join Date: May 2010
Location: Napa,California
Posts: 6,028
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Re: LeBaron Bonney
Anybody know who bought the company? I recommended them to a friend recently and when he called to ask some basic questions. The person on the phone could not answer them. I thought maybe he got a new employee, but maybe not.
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08-02-2018, 06:06 PM | #9 |
Senior Member
Join Date: Nov 2011
Posts: 107
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Re: LeBaron Bonney
I got my interior for 37 deluxe coupe and one of the of the panels is clearly wrong, (spare tire curtain)havent had any luck with calls or emails either, been trying a couple of weeks now.
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08-02-2018, 07:17 PM | #10 |
Senior Member
Join Date: Jan 2018
Posts: 413
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Re: LeBaron Bonney
If I could get someone to answer the phone or my e-mails I would just cancel my order.
I hate to see another once great company go away. I have used them almost a dozen times over the years with ZERO problems until now. This will make restoration a bit more complicated. The times they are a changing. |
08-02-2018, 08:29 PM | #11 |
Senior Member
Join Date: Jun 2010
Location: Marana, AZ
Posts: 1,194
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Re: LeBaron Bonney
This is so sad. I got my stuff from them last year to re-do my '47 convertible. It was perfect, and so were the instruction. Yet another wonderful resource going down the drain....hopefully not.
Dick. |
08-02-2018, 09:32 PM | #12 |
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Join Date: May 2010
Location: Oshkosh, Wi
Posts: 4,525
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Re: LeBaron Bonney
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08-03-2018, 03:27 AM | #13 |
Senior Member
Join Date: May 2010
Location: Southern France
Posts: 5,301
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Re: LeBaron Bonney
Took 3 months to get a top kit for my friends 1930 coupe.They said they were out of the Cobra short grain.Ordered with David Costello at the end of May.Got it last week in France with no issues .They even sent it USPS which was $71.UPS would have been $120.The import duty in France for that order was only $25.I thought was really fair.The hobby is a changing.
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08-03-2018, 06:57 AM | #14 |
Senior Member
Join Date: Dec 2010
Location: Grays Harbor County, Wa
Posts: 223
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Re: LeBaron Bonney
I had intentions of using them..now I'm a bit skeptical.
If not Lebaron Bonney, who else to use?
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08-03-2018, 08:23 AM | #15 |
Senior Member
Join Date: Jan 2018
Posts: 413
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Re: LeBaron Bonney
I got an e-mail from them this AM telling me about their sale on seat covers.
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08-03-2018, 08:35 AM | #16 |
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Join Date: May 2010
Location: Gerrardstown, WV
Posts: 2,265
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Re: LeBaron Bonney
I just finished installing the headliner in my '48 Sedan Coupe. I got my interior from Mac's and this is the first time I ever installed a headliner, It fits very well and is quality material and $1000.00 less than LB.
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08-03-2018, 08:47 AM | #17 |
Senior Member
Join Date: May 2010
Location: Gerrardstown, WV
Posts: 2,265
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Re: LeBaron Bonney
Here's a picture of my headliner installed!
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08-03-2018, 09:27 AM | #18 |
Senior Member
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Re: LeBaron Bonney
I have had a seat cover for my 39 Coupe Conv. for several months. I sent a e-mail asking for the 15 percent off. Hope I get it?
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08-03-2018, 09:59 AM | #19 |
Senior Member
Join Date: May 2010
Location: NorCal
Posts: 2,617
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Re: LeBaron Bonney
Cecil
That looks great. I have never purchased a complete interior from LB, but have had great service in both information & smaller items for my 32 Tudor. I really hope the new owners can get it right, but I have my doubts. When a company moves, it sometimes has larger problems in that not all of the seasoned employees can/will relocate. I feel they will have an uphill battle for awhile. JMO Jim |
08-03-2018, 10:36 AM | #20 |
Senior Member
Join Date: Feb 2013
Location: Eureka Calif.
Posts: 968
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Re: LeBaron Bonney
A few years back I ordered a headliner for my coupe from Cartouche (Mac's). Zero complaints. It fit perfectly and was reasonably priced.
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