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Old 03-07-2021, 12:01 PM   #1
Charlie ny
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Default Charlie stolded.....my version

Scott Sobkowwicz sent me 2 very nice 97's. Both were the factory after market design with the additional air passages, a design improvement. Both 97's had the factory translucent gold tone lacquer finish with lots of patina.
After many phone calls from Scott dating to this past summer I relented
and accepted the carbs and 2 fuel pumps to set up for 2x2's. Scott
admonished me numerous times to absolutely not switch parts....what he sent me is what he wanted back. The 97's especially were carbs he and his
departed son had gone together on so were more than just 2 97's. I get
that, I think we all get it. He was firm that he did not want the pumps or carbs to be refinished.
On 1 97 the 3 round portions on the lower face of the carb , where the
emulsion tubes and ck valve live interfered with the iron base. I always check to be sure the bottom face of the bowl fits nice and solid against the base. Prime area for vacuum leaks.

A lot of daylight showed thru....this occurs from time to time. I gently
relieved the interference taking some off the bowl and some off the base.
At no time did anything get stolen, Scott's original bowl did receive a
slight amount of surgery so it would be a good functioning carb. I will say here that the slight surgery I performed was not visible unless the carb

was disassembled. He was bound to find 'something'.

Here in my opinion is a person filled with venom and is quite happy to 'bite the hand'.
Scott called on Wed 3/3 and kind of knocked me off my ear drum.
I fruitlessly tried to get a word in but the screaming emanating from my cell phone was causing the others in the waiting room to take notice,
I hung up. A call later from Scott was about as productive.
I rest my case.
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Old 03-07-2021, 12:14 PM   #2
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Default Re: Charlie stolded.....my version

Charlie, I think nearly (99.9999%) of everyone that has ever dealt with you, knows for fact you are one heck of a good guy worthy of trust.
There are a few folks that regardless of how they are treated will never be happy. Anyone that owns a business and deals with the public knows this.
I'd recently had a lady come in to my store demanding a refund for a product that we have NEVER carried / NEVER sold. Fruitlessly I'd attempted (nicely) to explain this to her. I got the old "the customer is always right" from her.
Um, nope, the customer is not always right.
She was ultimately shown the door and invited to NEVER return.
So, Charlie, rest well... you are not alone with this type of dealing.
I'm confident to speak for others in this instance : 99.999999% of us stand strong behind you.
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Old 03-07-2021, 12:27 PM   #3
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Default Re: Charlie stolded.....my version

The following is an email that I sent to Charlie after he restored my previously "restored 94" which had been done by another very large early Ford parts supplier but never functioned properly.


You probably don't need any more positive feedback, but I must tell you that my engine ran perfectly (right out of the box) with the carburetor that you recently rebuilt for me, with no additional adjustments. The idle is spot on and there is no more stalling when coming to a stop. As I mentioned previously, I had sent my original carburetor to ......... for a rebuild. While it looked amazing when it was returned, no amount of "adjusting" resulted in a smooth idle or correction of the stalling issues. If it isn't too much trouble, would you let me know what was required to restore the proper function? Thank you for your excellent service.
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Old 03-07-2021, 12:34 PM   #4
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Default Re: Charlie stolded.....my version

Charlie,

Some people are a little clueless and maybe a little stupid at the same time. You are the best, and don't let one jerk bother you.

Sal
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Old 03-07-2021, 12:34 PM   #5
Tim Ayers
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Default Re: Charlie stolded.....my version

Charlie,

Thanks for coming on to give your side of the story, but I don't think is was necessary. We all know who you are and already know your high level of character and professionalism. I understand the need to air out your side, though.

Sadly, there are some folks you can give $100 to and they'll get all pissed off because it wasn't $101. This gentleman seems like one of those types.

Last edited by Tim Ayers; 03-07-2021 at 01:04 PM.
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Old 03-07-2021, 12:43 PM   #6
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Default Re: Charlie stolded.....my version

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Quote:
Originally Posted by Kube View Post
Charlie, I think nearly (99.9999%) of everyone that has ever dealt with you, knows for fact you are one heck of a good guy worthy of trust.
There are a few folks that regardless of how they are treated will never be happy. Anyone that owns a business and deals with the public knows this.
I'd recently had a lady come in to my store demanding a refund for a product that we have NEVER carried / NEVER sold. Fruitlessly I'd attempted (nicely) to explain this to her. I got the old "the customer is always right" from her.
Um, nope, the customer is not always right.
She was ultimately shown the door and invited to NEVER return.
So, Charlie, rest well... you are not alone with this type of dealing.
I'm confident to speak for others in this instance : 99.999999% of us stand strong behind you.

Kube,

As a school administrator, I don't deal with retail customers, but I view parents and students as customers nonetheless. I use to subscribe to the customer is always right adage , but the pandemic has changed that viewpoint for me.

I've read something somewhere that changed my view point. For example, a "customer" comes in an auto shop and says he wants to run only 1 out of 5 lug nuts on his wheels. He is a customer and is certainly not right.

Moral is, sometimes people are wrong. Doesn't matter if they are customer or not, nobody is perfect.
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Old 03-07-2021, 12:54 PM   #7
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Default Re: Charlie stolded.....my version

Quote:
Originally Posted by Tim Ayers View Post
Charlie,

Sadly, there are some folks you can give them $100 and they'll get all pissed off because it wasn't $101. This gentleman seems like one of those types.

You're way too kind, Tim. As far as the term "GENTLEMAN" goes....this low-life worm obviously couldn't amount to much more than a big pimple on a real gentleman's butt. DD
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Old 03-07-2021, 12:54 PM   #8
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Default Re: Charlie stolded.....my version

Charlie, there was no need for you to explain.

Everything about you is top shelf!
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Old 03-07-2021, 01:13 PM   #9
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Default Re: Charlie stolded.....my version

Charlie, it appears that Scott needs counselling re: the loss of his son and took his anger out on you. I wonder if his son would have approved of his dad's anger towards you or instead, be pleased that you had done an A+ job of making those carbs function properly.

You did nothing wrong so don't let Scott put a guilt trip on you. His unchained anger
will only harm and disgrace him.

Last edited by 19Fordy; 03-07-2021 at 01:33 PM.
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Old 03-07-2021, 01:20 PM   #10
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Default Re: Charlie stolded.....my version

.

I think it's time AGAIN....to post one of my favorite pictures. What the heck could possibly go wrong with a crew like this working FOR you? They don't come no better than Charlie ny (and his lovely support crew) in these parts! DD


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Old 03-07-2021, 01:27 PM   #11
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Default Re: Charlie stolded.....my version

You’ve learned your lesson and taught others a lesson. Don’t ever deal with this man again !
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Old 03-07-2021, 01:51 PM   #12
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Default Re: Charlie stolded.....my version

I AGREE ! Take Mc Mimmcs advice ! You are the best and this man is wrong ! Preiod !
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Old 03-07-2021, 02:12 PM   #13
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Default Re: Charlie stolded.....my version

For anyone interested, here are a few threads about customers' experiences with Charlie Schwendler.

https://www.fordbarn.com/forum/showt...hlight=charlie

https://www.fordbarn.com/forum/showt...hlight=charlie

https://www.fordbarn.com/forum/showt...hlight=charlie

https://www.fordbarn.com/forum/showt...hlight=charlie
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Last edited by VeryTangled; 03-07-2021 at 07:09 PM.
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Old 03-07-2021, 03:52 PM   #14
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Default Re: Charlie stolded.....my version

Charlie, you only made 1 mistake. By trying to help an un-grateful individual you got the short end of his ranting. I hope that anyone that has read this discourse refuses to do anything for such an ungrateful person. I send some carburetor bodies to Charlie to do repairs that I wouldn't trust to anyone else. I also send my carburetor bodies to Uncle Max to work his magic, too. Charlie, I know what kind of a person that you are. Try to forget this individual as best that you can. Let him send his carburetor problems to someone else, I won't mention names, and see if he gets his own carburetors back.
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Old 03-07-2021, 04:05 PM   #15
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Default Re: Charlie stolded.....my version

Certainly the customer, nor anyone else, is ALWAYS right. However, sometimes the customer has a basis for his/their complaint. Although the rebuilder is recognized as one of the most competent and reliable, the same applies to him. If the carb needed material relieved this seems to indicate it could never have functioned correctly. I think any objective person would have questions about that.

I do not know all the facts here but I do know anything is possible and we should all remember that. I shipped 7 correct valves once and one oddball. The oddball was one I had been trying to find to finish the build on my very own car. How embarrassing!!

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Old 03-07-2021, 04:21 PM   #16
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Default Re: Charlie stolded.....my version

Never ever entered my mind to believe that BS! Charlie your response is certainly more reserved than mine would have been!
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Old 03-07-2021, 04:26 PM   #17
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Default Re: Charlie stolded.....my version

No good deed goes unpunished!
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Old 03-07-2021, 04:36 PM   #18
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Default Re: Charlie stolded.....my version

Your “First Class Charlie “ in my books. Always goes over & above.
This great flathead sickness is truly blessed to have Charlie a part of it.
Thanks
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Old 03-07-2021, 05:07 PM   #19
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Default Re: Charlie stolded.....my version

Sorry about that, Charlie. The dozen or more 97's you've done for me have been spot on!
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Old 03-07-2021, 05:28 PM   #20
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Default Re: Charlie stolded.....my version

As one of the many recipients of your work Charlie I can also attest to the near perfect job you did on my 94. All I did was bolt it on and it fired right up, never needing to touch any adjustments at all. That was a year ago. Still runs fine.

So I think that this character Scott must have some mental problems he is dealing with.
Maybe he should have done the work himself..oh wait...he can't or doesn't know how.
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