Fordwood

[woodlot1]

Has anyone out there bought a wood kit from the Cubels. How good is the communications with them? I have not been able to get a proper response in over 2 months. What is going on with them?

[wrndln]

I have heard about the not so prompt replies from Cubel's, but I think it is kind of sideline job for them - wood (not really sure). It seems they don't check their emails often. Did you try to call them?
Rusty Nelson

[Great Lakes Greg]

I never did get a response from ford wood. I ended up trying the place in North Carolina and have stuck with them. Excellent fit and fast shipping. 336-691-1344.

[art ebeling]

I called them several times. I got someone to actually answer once only to be told in a hushed tone she was in class and would call back. I felt like Rodney Dangerfield in Back to School and wanted to ask her to call me sometime when she didn't have any class. I needed top bows for a Victoria and Steve at Berts took care of me. I got my return call from Fordwood two weeks later. Why would anyone expect to get good service or product from them? What starts wrong stays wrong.

[modela mike]

I ordered rear door wood for my 1930. Good product, fits well. I believe it is a husband and wife operation, they don't answer the phone because they are out in the shop working. I have found it best to e-mail them, they sometimes answer on the weekends.

[art ebeling]

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Originally Posted by modela mike

I ordered rear door wood for my 1930. Good product, fits well. I believe it is a husband and wife operation, they don't answer the phone because they are out in the shop working. I have found it best to e-mail them, they sometimes answer on the weekends.

Too busy return a call for weeks? I just looked back thru unanswered emails to them. Imagine if the major parts houses operated that way. I can call Berts and get hard to find parts in a matter of days. Steve has never acted like he was too busy to take of me. I can call Brattons on Monday and get my order on Thursday. I once called Brattons with a stupid question and Walt called me back the same afternoon and patiently gave me the info I needed. The original post said he has not had a reply in over two months. That isn't busy, that is rude.

[ronn]

this has been posted before-

I have used them and was very happy. do they take time to get back to you? yes, mom and pop operation.
soon there will be no vendors left. let the complaining begin!

[workingclass42]

Place is a complete joke. They've been saying they're going to call me back for last 3 weeks to order a wood kit for my Model A coupe no call back no email back nothing I called Bert's Model A in Colorado you should to