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12-04-2017, 11:22 AM | #1 |
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Join Date: May 2010
Location: Greensboro, NC
Posts: 482
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I got my parts from Mac's I order in Oct 2016
I order a spring shackle kit in Oct 2016. I got the part today Dec 2017. The car was sold in spring of 2017. Call Mac's up told them I no longer needed the shackle kit. I would like to return it. Mac's told me I would have to pay 25% restocking fee plus pay to have the part ship back to them. Wow!!! I guess I eat that one.
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12-04-2017, 11:26 AM | #2 |
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Join Date: Sep 2013
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Re: I got my parts from Mac's I order in Oct 2016
Wow! That is world class Bad service!
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12-04-2017, 11:31 AM | #3 |
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Join Date: Dec 2012
Location: Payette, ID
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Re: I got my parts from Mac's I order in Oct 2016
You need to talk to the supervisor of the that person that gave you that info. Then call the credit card company and challenge the charge on your credit card. Refuse to pay it and if the credit card company will not help you then tell them to cancel the card. You will get action but you have to stand up not bend over.
Tim |
12-04-2017, 11:47 AM | #4 |
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Join Date: Sep 2013
Posts: 3,005
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Re: I got my parts from Mac's I order in Oct 2016
Companies usually won't charge your card until the item is shipped.
Tell your credit card company this was MAC's policy, because it believe it was, and they screwed up. |
12-04-2017, 11:48 AM | #5 |
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Location: Marana Arizona
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Re: I got my parts from Mac's I order in Oct 2016
Helps prioritizing the vendors I have to select from. Sad.
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12-04-2017, 11:52 AM | #6 |
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Location: N.W. Iowa
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Re: I got my parts from Mac's I order in Oct 2016
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12-04-2017, 12:06 PM | #7 |
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Re: I got my parts from Mac's I order in Oct 2016
If it wasn't true, it would be comical.
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12-04-2017, 02:09 PM | #8 |
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Join Date: Aug 2017
Location: ohio
Posts: 986
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Re: I got my parts from Mac's I order in Oct 2016
Ever since Ecklers took over......well tooo bad....
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12-04-2017, 02:19 PM | #9 |
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Re: I got my parts from Mac's I order in Oct 2016
That's terrible. I'm sure the FordBarn can help though. Post them forsale in the parts section of this website. Someone might need them!
Best wishes to you.
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12-04-2017, 02:31 PM | #10 |
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Join Date: Dec 2012
Location: Payette, ID
Posts: 936
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Re: I got my parts from Mac's I order in Oct 2016
I love C and G ford parts in so cal https://cgfordparts.com/
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12-04-2017, 02:40 PM | #11 |
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Join Date: Jun 2017
Location: Carmel, Ca
Posts: 269
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Re: I got my parts from Mac's I order in Oct 2016
Call your credit card company & advise it was not a legitimate sale, then send the stuff back, with or without a RA #.
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12-04-2017, 04:36 PM | #12 |
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Join Date: Feb 2013
Location: Pittsford NY. USA
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Re: I got my parts from Mac's I order in Oct 2016
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12-04-2017, 04:58 PM | #13 |
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Location: Oregon
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Re: I got my parts from Mac's I order in Oct 2016
Did the person you talked to understand the whole chain of events, or just think you wanted to return the parts?
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12-04-2017, 04:59 PM | #14 |
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Join Date: Sep 2013
Posts: 3,005
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Re: I got my parts from Mac's I order in Oct 2016
I will never buy from MAC's again. They have saturated the internet search engines and they have thick catalogs that are enticing to look at, but they really sell junk, now they don't even ship the junk they sell!
Last edited by FrankWest; 12-04-2017 at 05:13 PM. |
12-04-2017, 06:32 PM | #15 |
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Join Date: Sep 2013
Location: SoCal-Redlands
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Re: I got my parts from Mac's I order in Oct 2016
Try Joe's Antique Auto in Mass. for future orders.
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12-04-2017, 07:09 PM | #16 |
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Re: I got my parts from Mac's I order in Oct 2016
Quote of the day!
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12-04-2017, 07:25 PM | #17 |
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Re: I got my parts from Mac's I order in Oct 2016
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12-04-2017, 07:34 PM | #18 |
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Re: I got my parts from Mac's I order in Oct 2016
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12-04-2017, 07:37 PM | #19 |
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Location: Santa Maria, CA
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Re: I got my parts from Mac's I order in Oct 2016
There are so many better suppliers out there!
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12-04-2017, 07:39 PM | #20 |
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Re: I got my parts from Mac's I order in Oct 2016
Willie,
Joe's ! Charlie ny |
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