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11-13-2017, 08:31 PM | #1 |
Senior Member
Join Date: May 2010
Location: Hendersonville TN
Posts: 180
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Fastenal Shipping
I have in the past shipped crates of Model A parts from Santa Rosa to my home in Tenn. without any problem. The system used to be simple, drop your crate off at your store, they make a call to Corp. and get the quote, you complete the paperwork and pay, then it is on it's way.
A week or so after Speed Week at Bonneville I put together two crates containing a B block with a Silberstein flathead and a B block with a alum. overhead conversion. The procedure had changed requiring the shipper ( Me ) to contact Corp. get a quote, OK the and sign the quote, submit it and then they will ship, you pay the receiving store when it arrives. Well not so smooth this time, dumb me I assumed that this could be completed in a mater of days, I had left my crates with my Santa Rosa store and flew back to Tenn. It took several weeks for the person that I was working ( ? ) with to realize I was shipping two crates. I was out of town for a week and did not have my computer but always have my phone which she never used to contact me but then after more computer contact from me I got my quotes. Before leaving again I completed and signed the paperwork. In an effort to alert the receiving store that I to receive to shipments, I asked them to fax the paperwork to Corp. keep copies for reference. So I assume the shipments have been made, a week later the fires start in Santa Rosa and Napa. I have flown back out as stated in my first post and am here two days when I get notified that my crates have shipped and now have been notified that they are waiting for me in Tenn. I thought that any Barners that may consider shipping Fastenal to be aware of the change in procedure. While it took better than five weeks for my stuff to make it to Tenn. because of the gross lag in shipping my engines sat at the store while fire was held at bay across the street from the store
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Steve - Santa Rosa Last edited by callcoy; 11-20-2017 at 10:03 AM. |
11-13-2017, 08:42 PM | #2 |
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Join Date: Oct 2017
Posts: 18
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Re: Fastenal Shipping
Well, you did better than I did.
When I inquired about shipping at Fastenal they told me that in California they do not do freight shipments. I was a trying to ship an engine from the midwest to Calif. The best they could do was to drop it off in Reno and then I would have to pick it up. They said it was something about shipping rules within the state of Calif. |
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11-13-2017, 10:46 PM | #3 |
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Join Date: May 2012
Location: Klawock, AK/Kanab, UT
Posts: 301
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Re: Fastenal Shipping
I have had two shipments to Fastenal in Ridgecrest CA from out of state. Last one was a year or two ago. Maybe this is a new deal. California has lots of new rules to keep us safe. We are so lucky.
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11-13-2017, 10:51 PM | #4 | |
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Join Date: Feb 2015
Location: Lone Jack Missouri
Posts: 381
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Re: Fastenal Shipping
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11-13-2017, 10:57 PM | #5 | |
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Join Date: May 2010
Location: now Kuna, Idaho
Posts: 3,779
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Re: Fastenal Shipping
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11-13-2017, 11:15 PM | #6 |
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Join Date: May 2010
Posts: 337
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Re: Fastenal Shipping
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11-14-2017, 05:46 AM | #7 | |
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Join Date: May 2010
Location: Eastern Tennessee
Posts: 11,513
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Re: Fastenal Shipping
Quote:
FWIW, I have been shipping via Fastenal for several years now, and the protocol has always been that corporate must be contacted directly to arrange LTL shipping. |
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11-14-2017, 09:26 AM | #8 |
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Join Date: Nov 2012
Location: Elgin Illinois
Posts: 736
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Re: Fastenal Shipping
I have used them recently and all was good, however the pallet got a little jacked up. No damage to the part.
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11-14-2017, 10:16 AM | #9 |
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Join Date: May 2012
Location: Klawock, AK/Kanab, UT
Posts: 301
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Re: Fastenal Shipping
Some Fastenal stores, maybe all of them, are franchises and some I have dealt with hire people with IQ's lower than a Tree Frog. When I first went to Ridgiest to ask them about shipping they said they knew nothing about that and were sure they didn't do that. LTL at the corporate level arranged it and all was well. The young man at the store was very nice but when I asked where the SAE bolts were he said they didn't have any. I then walked over to the bolt bin and showed him. He said those were "fine thread" and I had asked for SAE. HMM. Things aren't what they used to be.
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11-14-2017, 11:03 AM | #10 |
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Join Date: May 2010
Location: Windy City
Posts: 2,919
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Re: Fastenal Shipping
Hmm.. LTL freight is sometimes a nightmare.
Two weeks ago I ordered a 25' I beam to make a hoist trolley. I specified that I needed an end delivery with a skid-loader as I had no loading dock and needed it placed on the ground at the destination. That cost an extra $130. Gave them contact numbers to call ahead, etc. Yesterday the shippers tracking showed they had not even picked it up from the steel yard. The doorbell rings, it's a 90 lb gal with a 40' enclosed semi from a different shipper with the beam. Picked up, subcontracted/ handed off, no call ahead forwarded, tracking useless, wrong truck type, no way to unload. I think my I beam is somewhere in Addison, IL. now. Next time I'll just order 25 one-foot beams, send them parcel post and weld together however many actually get delivered. |
11-14-2017, 11:21 AM | #11 | |
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Join Date: May 2010
Location: Eastern Tennessee
Posts: 11,513
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Re: Fastenal Shipping
Quote:
Mike, we truly feel your pain. The economy is very strong which means the good employees are taken (-and employers are nervous at trying to retain them!!), and now the new service industry workforce has been taken from fast-food restaurant's employee base and they have moved them up into the service counter jobs. Companies are absolutely overwhelmed at trying to train new employees. I recently attended an all-day seminar on how to train & work Millennials in the modern workforce. One moment I had sheer laughter on my face and the next moment I had sheer panic on my face. Predictions are that the Millennial and Generation Z workforce will become the next crippling factor for the economy. |
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11-14-2017, 11:38 AM | #12 |
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Join Date: May 2010
Posts: 2,597
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Re: Fastenal Shipping
Mike,
Brent beat me to it... I was going to ask if the 90 pounder's first question was .... "Do you want fries with your I beam?" |
11-14-2017, 11:39 AM | #13 | |
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Join Date: Oct 2017
Location: NC Mountains
Posts: 689
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Re: Fastenal Shipping
It's a good thing breathing comes natural for many today because they would be to lazy to breath.
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11-14-2017, 11:48 AM | #14 |
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Join Date: Jun 2010
Location: Temecula, CA
Posts: 4,088
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Re: Fastenal Shipping
Your head is a SILBERSTEIN (with a B). Jerry is gone now but was a great guy!
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11-14-2017, 01:47 PM | #15 |
Senior Member
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Re: Fastenal Shipping
No, her ? would be is it for or to go, after you told it is for here.
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11-14-2017, 03:15 PM | #16 |
Junior Member
Join Date: Oct 2016
Posts: 15
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Re: Fastenal Shipping
Apparently the Fastenal trucks going to CA from the east are full. Fastenal has refused to handle shipments into CA from Texas. Shipping outbound from CA doesn't seem to be a problem. About a year ago I had a pallet shipped into CA from Oregon and Fastenal didn't balk at that.
Don't get me started on the millennials, I work for a 100 year old company that used to promote from within. Now they think it's best to hire some kid off the street who has never done the job to supervise the rest of us who actually to the work. If you point out why their instructions won't work they get mad. If you do as they instruct and it doesn't work they get mad. If they ignore a problem and it gets to the crisis stage they get mad, no matter what the problem is the workers fault in their opinion. Dirk |
11-14-2017, 11:04 PM | #17 |
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Join Date: May 2010
Location: Ridgefield, Ct
Posts: 3,441
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Re: Fastenal Shipping
I'm going to call Fastenal again tomorrow and try to get a HUMAN on the other end. WISH ME LUCK, have any of you found a phone number that connects to a HUMAN at Fastenal? Bob
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They don't have to run to be enjoyed. I'm here to enjoy the hobby, and enjoy the cars no matter what they look like. Most of the worlds problems are electrical. |
11-16-2017, 02:34 AM | #18 | |
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Join Date: May 2010
Location: now Kuna, Idaho
Posts: 3,779
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Re: Fastenal Shipping
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11-16-2017, 08:36 AM | #19 |
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Join Date: May 2010
Location: Windy City
Posts: 2,919
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Re: Fastenal Shipping
40 Deluxe, That would have worked if the truck was not in the middle of a city street with solid parked cars on either side. Anyway, finally delivered 4pm yesterday to rear of property. Placed on 4 sawhorses right where I wanted it. Geez, now I've got a taste for some fries.
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11-16-2017, 09:48 AM | #20 |
Senior Member
Join Date: Sep 2016
Posts: 628
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Re: Fastenal Shipping
One must recognize from the start ... Fastenal is NOT is the shipping business. There MIGHT BE an advantage having them ship something for you but it's NOT what they do. They own you nothing ... your situation MUST fit their situation ... if so all is good. But they deal in screws and you must make certain you don't get screwed in the process. I think it's great and maybe Whole Foods or Costco might need to fill their long haul trucks at a time when you have a rear fender going cross country. But it's all up to you to fit their situation as best possible and save big bux doing so. Try taking that fender to the post office y'doncha.
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