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Old 08-01-2018, 03:58 PM   #1
95476
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Default LeBaron Bonney

I have been trying to contact LeBarron Bonney for a few days without and luck.
Are they on vacation or reduced hours ?
I noticed it last fall when I placed an order as well.
It took over a week to get back to me.
Thank you.
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Old 08-01-2018, 07:01 PM   #2
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Default Re: LeBaron Bonney

Join the club; their staff cutbacks have resulted in much slower response times, both in terms of telephone followups and completion of orders. Perhaps even more importantly, those cutbacks have resulted in the loss of much of their expertise regarding authenticity and how-to questions not covered by their instructions.



This is not sour grapes on my part as I have been a very satisfied customer for fifty years.
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Old 08-01-2018, 07:09 PM   #3
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Default Re: LeBaron Bonney

They may be in the process of moving from Amesbury MA to Wilton Maine. A friend in Maine told me about it a couple weeks ago. They apparently employee about 20 people up in Maine, which would likely be most of their staff. Wilton was an old mill town, and home of the Bass Shoe Company for many years. There are likely some nice old mill buildings available up there. That's the type building LB was in up in Amesbury. Sound like a good move, out of Amesbury which is sliding, and up to Wilton.
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Old 08-02-2018, 02:03 PM   #4
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Default Re: LeBaron Bonney

The company was sold...The service has declined to a point of being terrible..Everything has taken a hit with the company...this has been going on for over 6 months now..
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Old 08-02-2018, 02:42 PM   #5
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Default Re: LeBaron Bonney

That doesn't sound good, I've been saving for a Model A interior.
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Old 08-02-2018, 03:34 PM   #6
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The new owner must have moved it to Maine. Glad I got the '40 Interior stuff when I did.
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Old 08-02-2018, 04:31 PM   #7
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Default Re: LeBaron Bonney

OK so that explain why the took my money for a 40 wagon interior and then kept putting off delivery for 4 months after their 45 days that I was promised. got a lot of excusses but no real reason
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Old 08-02-2018, 05:56 PM   #8
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Default Re: LeBaron Bonney

Anybody know who bought the company? I recommended them to a friend recently and when he called to ask some basic questions. The person on the phone could not answer them. I thought maybe he got a new employee, but maybe not.
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Old 08-02-2018, 06:06 PM   #9
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Default Re: LeBaron Bonney

I got my interior for 37 deluxe coupe and one of the of the panels is clearly wrong, (spare tire curtain)havent had any luck with calls or emails either, been trying a couple of weeks now.
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Old 08-02-2018, 07:17 PM   #10
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Default Re: LeBaron Bonney

If I could get someone to answer the phone or my e-mails I would just cancel my order.
I hate to see another once great company go away.
I have used them almost a dozen times over the years with ZERO problems until now.
This will make restoration a bit more complicated.
The times they are a changing.
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Old 08-02-2018, 08:29 PM   #11
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Default Re: LeBaron Bonney

This is so sad. I got my stuff from them last year to re-do my '47 convertible. It was perfect, and so were the instruction. Yet another wonderful resource going down the drain....hopefully not.

Dick.
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Old 08-02-2018, 09:32 PM   #12
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Default Re: LeBaron Bonney

Quote:
Originally Posted by alanwoodieman View Post
OK so that explain why the took my money for a 40 wagon interior and then kept putting off delivery for 4 months after their 45 days that I was promised. got a lot of excusses but no real reason
The same thing is happening to me on my 36 roadster top.
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Old 08-03-2018, 03:27 AM   #13
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Default Re: LeBaron Bonney

Took 3 months to get a top kit for my friends 1930 coupe.They said they were out of the Cobra short grain.Ordered with David Costello at the end of May.Got it last week in France with no issues .They even sent it USPS which was $71.UPS would have been $120.The import duty in France for that order was only $25.I thought was really fair.The hobby is a changing.
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Old 08-03-2018, 06:57 AM   #14
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Default Re: LeBaron Bonney

I had intentions of using them..now I'm a bit skeptical.
If not Lebaron Bonney, who else to use?
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Old 08-03-2018, 08:23 AM   #15
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Default Re: LeBaron Bonney

I got an e-mail from them this AM telling me about their sale on seat covers.
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Old 08-03-2018, 08:35 AM   #16
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Default Re: LeBaron Bonney

I just finished installing the headliner in my '48 Sedan Coupe. I got my interior from Mac's and this is the first time I ever installed a headliner, It fits very well and is quality material and $1000.00 less than LB.
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Old 08-03-2018, 08:47 AM   #17
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Default Re: LeBaron Bonney

Here's a picture of my headliner installed!
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File Type: jpg Installed headliner.jpg (27.2 KB, 226 views)
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Old 08-03-2018, 09:27 AM   #18
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Default Re: LeBaron Bonney

I have had a seat cover for my 39 Coupe Conv. for several months. I sent a e-mail asking for the 15 percent off. Hope I get it?
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Old 08-03-2018, 09:59 AM   #19
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Default Re: LeBaron Bonney

Cecil
That looks great.
I have never purchased a complete interior from LB, but have had great service in both information & smaller items for my 32 Tudor.
I really hope the new owners can get it right, but I have my doubts.
When a company moves, it sometimes has larger problems in that not all of the seasoned employees can/will relocate.
I feel they will have an uphill battle for awhile.
JMO
Jim
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Old 08-03-2018, 10:36 AM   #20
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Default Re: LeBaron Bonney

A few years back I ordered a headliner for my coupe from Cartouche (Mac's). Zero complaints. It fit perfectly and was reasonably priced.
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