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06-28-2012, 07:50 PM | #1 |
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Join Date: May 2010
Location: Cottageville, WV
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Parts From Mac's
I hear a lot of complaints about Mac's but I have to say they have always treated me fairly. I ordered a few small items late last Friday. The lady told they would ship the first of the week. After hanging the phone up I got a call from the same lady asking me if I was in no hurry for the parts she would ship them USPS instead of UPS to save me a few dollars, which I accepted and thanked her. The parts arrived today and get this: I ordered four parts for the `51 pickup and half were made in the U.S.! I was admiring the new gas pedal, it is heavy and seemingly good quality. It was made in Japan! I would rather see everything made in the U.S. but 50-50 is a start...
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06-28-2012, 07:57 PM | #2 |
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Re: Parts From Mac's
Mac's has really done a good job at keeping the costs low.. Which for many of us that is important. I have ordered two identical parts one from Mac's and one from _______. Both arrived and appeared identical, but the price differed quite a bit.
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06-28-2012, 08:07 PM | #3 |
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Re: Parts From Mac's
ST,
I'm in Macs back yard and know both the 'boys' and work with them on occasion. Overall I've had good experiences at Macs.....it's not an easy business to be sure...their facility is absolute world class. Charlie ny |
06-28-2012, 08:31 PM | #4 |
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Join Date: May 2010
Location: norcal
Posts: 173
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Re: Parts From Mac's
ordered some parts awhile back, i dont have credit card so i have to call for totall cost.
was overcharged a few buck and was sent a refund that i received before the parts arrived. they have always been great to deal with. rich |
06-28-2012, 09:25 PM | #5 |
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Join Date: May 2012
Location: Ontario, Canada
Posts: 123
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Re: Parts From Mac's
Been dealing with Macs for years. I'm a satified customer.
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06-28-2012, 09:39 PM | #6 |
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Re: Parts From Mac's
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Lee
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06-29-2012, 12:47 AM | #7 |
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Join Date: Sep 2010
Location: South of I-40
Posts: 379
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Re: Parts From Mac's
Mac's is not bad at all. Ive had a few issues and they make good on them right away. Bet I spend at least $1500+ with them each year and Im 99% satisfied.
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06-29-2012, 05:53 AM | #8 |
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Join Date: May 2010
Location: Casper, WY
Posts: 69
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Re: Parts From Mac's
I bought some floor pans from Mac's that cost almost $1000.00. After more than 3 years, I called to ask if I could return and I was told yes. I got my money back with no fees. Their catalog states, "Parts may be returned with a valid reason within 30 days." The only reason I had was that I had a "stalled project". I call that bending over backwards to please.
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06-29-2012, 06:56 AM | #9 | |
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Join Date: Aug 2010
Location: Oregon
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Re: Parts From Mac's
Quote:
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06-29-2012, 07:13 AM | #10 |
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Join Date: May 2010
Location: Fitzgerald, Georgia
Posts: 2,204
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Re: Parts From Mac's
I think Mac's is a first class vendor. The thing we all have to remember is that companies are made up of people. People are not perfect. The Managers of that company strive for good performance. In many cases the only parts available for them to distribute are off-shore components.
In my dealings with Mac's I find they ship immediately and when they purchase items for their stock they send a check with their Purchase Order. Amen. |
06-29-2012, 08:51 AM | #11 |
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Join Date: May 2010
Location: Shell Knob Missouri
Posts: 397
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Re: Parts From Mac's
Got lots & lots of MAC's parts on my Truck including the water pumps 7 years later & no problems no leaks, no overheat. I can not complain on anything I have received from Mac's or Dennis Carpenter's over the years. Lucky I guess or just easy to please lol.
~~Walts37~~ |
06-29-2012, 11:11 AM | #12 |
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Join Date: May 2010
Location: Palmyra, NY
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Re: Parts From Mac's
A+ in my book. Last year I took a ride out there and met a whole bunch of friendly people! Very nice showroom!
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06-29-2012, 11:11 AM | #13 |
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Re: Parts From Mac's
I don't buy many re-pop parts, but I will be pretty soon so this is really good to know. Thanks for the heads up.
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06-29-2012, 11:56 AM | #14 |
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Join Date: May 2010
Location: Kaufman, TX
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Re: Parts From Mac's
Dave in the upholstery dept. has treated me great. Folks a Hershey last year were helpful.
I like Mac's!! |
06-29-2012, 04:15 PM | #15 |
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Join Date: Oct 2010
Location: Callahan Fla
Posts: 1,149
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Re: Parts From Mac's
I've bought quite alot from Macs, the only problems I've had was shipping a while back and I think they were just back logged. But their customer service is great ,at least you feel they are trying to keep you business which is more than you can say for alot of places today.
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06-30-2012, 06:48 AM | #16 |
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Join Date: May 2010
Location: Lake City Mi.
Posts: 807
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Re: Parts From Mac's
I have purchased most of the parts for my 34 restoration from Mac's & found them very good , when I had to return something & it was their fault they even covered the shipping cost. I will continue to do business with them.
Gary. |
06-30-2012, 06:54 AM | #17 |
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Join Date: May 2010
Location: Carson City, NV
Posts: 179
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Re: Parts From Mac's
Several orders from Mac's. Never had any problems.
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07-01-2012, 12:36 AM | #18 |
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Join Date: Jul 2011
Location: Wellington New Zealand
Posts: 308
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Re: Parts From Mac's
15 years of ordering parts from Macs - no problems and helpful, friendly service.
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07-02-2012, 08:15 AM | #19 |
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Join Date: Apr 2011
Posts: 350
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Re: Parts From Mac's
They have my vote also.
frederic |
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