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Old 02-17-2015, 12:53 PM   #1
CarlG
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Default Bert's

Kudos to Bert's Model A in Denver.

Placed an order on line on Saturday. This is Tuesday (after a Monday holiday) and the Post Office says it's out for delivery today. USPS Flat Rate box.

I certainly can't complain about that kind of service from Bert's or the USPS.
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Old 02-17-2015, 07:12 PM   #2
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another company that does NOT leave parts sit on the counter for 2 days before shipping.
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Old 02-17-2015, 07:16 PM   #3
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Steve at Bert's does it well
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Old 02-19-2015, 09:43 AM   #4
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Agree with previous posts completely. After starting work again on my family car after almost 60 years, it's not just the great service I receive when I order, but the personal time Steve and Tim take to help explain or advise on my problem. I recently needed a water outlet neck for my '29 and Steve suggested a beautiful original part that looked like NOS for the same price as the repro....can't ask for more than that! Hope to visit these folks someday soon...
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Old 02-19-2015, 11:26 AM   #5
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Now seriously, wouldn't that be a dream job, working at Bert's!
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Old 02-19-2015, 12:37 PM   #6
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Being surrounded by original Model A parts would be the great part. The customers.....
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Old 02-19-2015, 07:15 PM   #7
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I assume everybody's seen this... but it's still good:

https://www.youtube.com/watch?v=eQXIcGLy-r0
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Old 02-19-2015, 07:52 PM   #8
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Looks like the amount of white smoke I had when I first fired up the delivery. My daughters who were all 3 in the shop at the time were not impressed. I however was grinning ear to ear although I was quite sick at the time as it was about 3 weeks before I found out I had colon cancer. Rod
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Old 02-19-2015, 08:01 PM   #9
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I assume everybody's seen this... but it's still good:

https://www.youtube.com/watch?v=eQXIcGLy-r0
I hadn't....thanks, it was interesting.
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Old 02-21-2015, 08:19 AM   #10
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Quote:
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I assume everybody's seen this... but it's still good:

https://www.youtube.com/watch?v=eQXIcGLy-r0
http://denver.craigslist.org/cto/4894336820.html

It is for sale locally, it is not mine, don't know who owns it, I have never even seen the car.
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Old 02-21-2015, 08:57 AM   #11
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another company that does NOT leave parts sit on the counter for 2 days before shipping.
Be nice if, for once, you could just say something positive instead of a backhanded swipe of passive aggressiveness. We all know you don't like Mac's. It's great that the OP got his parts. I think this speaks more to the much-maligned USPS who managed a quick delivery from Denver to Anchorage than anything else. Good for all concerned.

Maybe it's time to discuss Model A's and not rehash everyone's known opinions of suppliers?

Y'all have a nice day-I will be spending the day with my family and my granddaughter which is way more important on the cosmic scale of things.
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Old 02-21-2015, 09:09 AM   #12
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That's very impressive considering you're in Alaska.
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Old 02-21-2015, 09:26 AM   #13
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Standard Ground From To Charge 0.01 29.99 8.99 // 30.00 74.99 10.99 // 75.00 149.99 17.99 //150.00 299.99 29.99 //300.00 And Up 45.99

Mac's Standard shipping, which is actually pretty standard for mail order companies (see Land's End, REI,etc)

In fairness, you have to admit that shipping times are determined by the CARRIER, not the shipper.

In fairness, you must admit that sales tax collection is dictated by state governments, not the supplier. Anything you order online or by mail here in PA must gave sales tax paid on the item AND the shipping. Again, that's the legislature's greed, not the fault of the supplier.

A company that's not charging you shipping or sales tax is either a: being illegal or b: hiding the costs in their pricing of parts or c:working on a faulty business plan that will end badly.

Also, just to be fair, I just went onto Bert's site and "ordered" a $9.95 part. The site won't tell me what my shipping is ("only actual shipping charges" doesn't mean actual postage charges) unless I provide a credit card for payment. I KNOW Bert's is a great place and I am not picking on them. But, as a consumer, I want to know what my total cost is before i hit the order button. And, yes, I will need to pay PA sales tax on all of that order including shipping.

Last edited by 5window; 02-21-2015 at 09:36 AM.
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Old 02-21-2015, 09:34 AM   #14
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A company that's not charging you shipping or sales tax is either a: being illegal or b: hiding the costs in their pricing of parts or c:working on a faulty business plan that will end badly.
I disagree. Internet sales are not required to collect tax unless the shipper and buyer live in the same state......so far and I can't see that changing anytime soon. Free shipping depends upon the carrier and how well the shipper can absorb the cost, no different that offering a % discount and the same as USPS having flat rate shipping charges offered now and I hear tell, UPS is about to do the same. Volume of sales will depend upon any business going under from burgers to car parts.
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Old 02-21-2015, 09:38 AM   #15
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Default Re: Bert's

The success to any business is Customer Service. Give the customer what he wants and that customer will come back and back and back.
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Old 02-21-2015, 09:40 AM   #16
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Quote:
Originally Posted by 31 Model A View Post
I disagree. Internet sales are not required to collect tax unless the shipper and buyer live in the same state......so far and I can't see that changing anytime soon. Free shipping depends upon the carrier and how well the shipper can absorb the cost, no different that offering a % discount and the same as USPS having flat rate shipping charges offered now and I hear tell, UPS is about to do the same. Volume of sales will depend upon any business going under from burgers to car parts.
Illinois is not PA and you're just wrong:

Department of Revenue > General Tax Information > Tax Types and Information > Use Tax For Individuals Use Tax for Individuals

When sales tax is not charged by the seller on a taxable item or service, the consumer is required by law to report and remit use tax to the Department of Revenue. Purchases made over the Internet, through toll-free numbers, from mail-order catalogs and from out-of-state locations are examples of purchases subject to use tax when sales tax is not paid. The tax rate is the same as the sales tax, 6 percent state, plus 1 percent local tax for items purchased in, delivered to or used in Allegheny County or 2 percent local tax in Philadelphia.
Easy and Convenient Filing Options
In an effort to raise awareness about use tax obligations and encourage voluntary compliance with use tax law, beginning with tax year 2011, the department simplified the use tax reporting and payment process by adding a use tax line to the PA-40 Pennsylvania Personal Income Tax Return. Taxpayers may now easily report and pay use tax annually using padirectfile, Fed/State e-File or the paper PA-40. View details on how to calculate, report and pay use tax in conjunction with the PA personal income tax filing.
Additional Resources
Taxpayers unsure of whether an item or service purchased tax-free is subject to use tax are encouraged to review the list of examples below and the searchable Retailer’s Information Guide (REV-717) for an extensive list of taxable items and services.
Additional information is also available in the Use Tax for Individuals Brochure (REV-1748).
Examples of When Use Tax is Due
When you purchase taxable property or services over the Internet, from catalogs or by phone without paying Pennsylvania sales tax, and when the seller has the property or services delivered into Pennsylvania, you are required to pay use tax.
Example: You buy a book from a website that does not collect Pennsylvania sales tax. The book is delivered by the website through a freight company to you in Pennsylvania. You owe Pennsylvania use tax on the entire purchase price of the book, including any shipping and handling fees charged by the seller. If you live in Allegheny County or Philadelphia, you also owe an additional 1 or 2 percent local use tax.
Example: You buy jewelry as gift for a friend from a website that does that not collect Pennsylvania sales tax. The jewelry is delivered by the website through a freight company to your friend in Pennsylvania. You owe Pennsylvania use tax on the entire purchase price of the jewelry, including any charge for shipping and handling charged by the seller. If your friend lives in Allegheny or Philadelphia County, you also owe an additional 1 or 2 percent local use tax.
When you purchase taxable property from a seller who is located outside of Pennsylvania and the property is delivered into or used in Pennsylvania, you are required to pay use tax.
Example: You buy a desk in Delaware and you bring it into Pennsylvania to use in your home. You owe use tax on the desk.
Example: While on vacation in New Hampshire, you purchase a set of skis that are delivered to your home in Pennsylvania. You owe Pennsylvania use tax, and if the skis are delivered to or used in Allegheny or Philadelphia County, local use tax on the total purchase price of the skis, including any charge for shipping and handling.
When you take or send property out of Pennsylvania to have a taxable service performed on that property, and then bring or have the property shipped back into Pennsylvania, you are required to pay use tax on the service.
Example: You take your watch to Delaware to be repaired. After it has been fixed, you bring it back to Pennsylvania. You owe use tax on the repair service.
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Old 02-21-2015, 10:01 AM   #17
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Quote:
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Illinois is not PA and you're just wrong:

Department of Revenue > General Tax Information > Tax Types and Information > Use Tax For Individuals Use Tax for Individuals

When sales tax is not charged by the seller on a taxable item or service, the consumer is required by law to report and remit use tax to the Department of Revenue. Purchases made over the Internet, through toll-free numbers, from mail-order catalogs and from out-of-state locations are examples of purchases subject to use tax when sales tax is not paid. The tax rate is the same as the sales tax, 6 percent state, plus 1 percent local tax for items purchased in, delivered to or used in Allegheny County or 2 percent local tax in Philadelphia.
Easy and Convenient Filing Options
In an effort to raise awareness about use tax obligations and encourage voluntary compliance with use tax law, beginning with tax year 2011, the department simplified the use tax reporting and payment process by adding a use tax line to the PA-40 Pennsylvania Personal Income Tax Return. Taxpayers may now easily report and pay use tax annually using padirectfile, Fed/State e-File or the paper PA-40. View details on how to calculate, report and pay use tax in conjunction with the PA personal income tax filing.
Additional Resources
Taxpayers unsure of whether an item or service purchased tax-free is subject to use tax are encouraged to review the list of examples below and the searchable Retailer’s Information Guide (REV-717) for an extensive list of taxable items and services.
Additional information is also available in the Use Tax for Individuals Brochure (REV-1748).
Examples of When Use Tax is Due
When you purchase taxable property or services over the Internet, from catalogs or by phone without paying Pennsylvania sales tax, and when the seller has the property or services delivered into Pennsylvania, you are required to pay use tax.
Example: You buy a book from a website that does not collect Pennsylvania sales tax. The book is delivered by the website through a freight company to you in Pennsylvania. You owe Pennsylvania use tax on the entire purchase price of the book, including any shipping and handling fees charged by the seller. If you live in Allegheny County or Philadelphia, you also owe an additional 1 or 2 percent local use tax.
Example: You buy jewelry as gift for a friend from a website that does that not collect Pennsylvania sales tax. The jewelry is delivered by the website through a freight company to your friend in Pennsylvania. You owe Pennsylvania use tax on the entire purchase price of the jewelry, including any charge for shipping and handling charged by the seller. If your friend lives in Allegheny or Philadelphia County, you also owe an additional 1 or 2 percent local use tax.
When you purchase taxable property from a seller who is located outside of Pennsylvania and the property is delivered into or used in Pennsylvania, you are required to pay use tax.
Example: You buy a desk in Delaware and you bring it into Pennsylvania to use in your home. You owe use tax on the desk.
Example: While on vacation in New Hampshire, you purchase a set of skis that are delivered to your home in Pennsylvania. You owe Pennsylvania use tax, and if the skis are delivered to or used in Allegheny or Philadelphia County, local use tax on the total purchase price of the skis, including any charge for shipping and handling.
When you take or send property out of Pennsylvania to have a taxable service performed on that property, and then bring or have the property shipped back into Pennsylvania, you are required to pay use tax on the service.
Example: You take your watch to Delaware to be repaired. After it has been fixed, you bring it back to Pennsylvania. You owe use tax on the repair service.
Did you read what you posted, after reading what I posted? I understand what you posted pertains to you, not everyone here lives in or buys from PA. If PA has a PA tax collections agreement with certain out of state internet sellers, what you posted my apply but thanks to free enterprise, there is more than one on-line business selling the same item that is not with agreement with PA.....and it you want to report your on-line transactions on your state income tax returns, that's up to you.
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Old 02-21-2015, 10:16 AM   #18
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5window - give it a rest!
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Old 02-21-2015, 11:22 AM   #19
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Default Re: Bert's

5window...check the federal requirements for Sales Tax with regards to the Supreme Court rulings.

Your info is from states that try to collect taxes...

Marc
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Old 02-21-2015, 12:44 PM   #20
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Default Re: Bert's

Wow here they go again!
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Old 02-21-2015, 04:32 PM   #21
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31 Model A- At Bert's, actual shipping charges means actual shipping charges.

If your $9.95 part was small, it would be a small shipping charge. If it was a large part, it would be a larger shipping charge.

We ship small things in USPS flat rate boxes when possible, since many Model A Parts are heavy. These boxes are $5,$11,$13, and $15. All states cost the same.

Some folks don't like the USPS, and ask us to send them via UPS. If that is what they want, then we do that. UPS just changes their rules last week, and now require EVERY box be measured AND weighed, and they charge the amount dictated by that data. They also charge more for rural delivery, residential delivery and they put a fuel charge on every package, to calculate the total.

Sales taxes are never charged on items shipped state to state unless the seller has a store in that state (which often happens with REI, Amazon, and other large companies.)

I will never, and have never picked on our competition, on a public forumn, because they are all good people. They just have a different philosophy regarding shipping costs to their customer. I am a frugal person, and we try to make ANY costs less to our customers, since many of them are frugal as well.

If anyone needs a shipping quote, just call or email us and we can give that (did that several times this morning).

You live in Pennsillvania, so it makes sense that you would by nearby. You have several great options near you. Most folks do not. We ship mostly to the west coast, midwest, and southwest since we are geographically closer to them. Saves on heavy shipping costs and time in transit.

We are a small business in business for 35 years, and we love Model A Fords. Our new catalog coming out next week, has all of our employees cars pictured on the cover, because we own them and drive them, and enjoy the thousands of people we have met in the last 35 years.

ALL of us , that are lucky enough to make a living in this field, are just regular guys, making a living and meeting great people in a great hobby that we love.

Steve Becker
Berts Model A Center
modelastore.com
800-321-1931
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Old 02-21-2015, 04:52 PM   #22
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Originally Posted by SteveB31 View Post
31 Model A- At Bert's, actual shipping charges means actual shipping charges.

If your $9.95 part was small, it would be a small shipping charge. If it was a large part, it would be a larger shipping charge.

We ship small things in USPS flat rate boxes when possible, since many Model A Parts are heavy. These boxes are $5,$11,$13, and $15. All states cost the same.

Some folks don't like the USPS, and ask us to send them via UPS. If that is what they want, then we do that. UPS just changes their rules last week, and now require EVERY box be measured AND weighed, and they charge the amount dictated by that data. They also charge more for rural delivery, residential delivery and they put a fuel charge on every package, to calculate the total.

Sales taxes are never charged on items shipped state to state unless the seller has a store in that state (which often happens with REI, Amazon, and other large companies.)

I will never, and have never picked on our competition, on a public forumn, because they are all good people. They just have a different philosophy regarding shipping costs to their customer. I am a frugal person, and we try to make ANY costs less to our customers, since many of them are frugal as well.

If anyone needs a shipping quote, just call or email us and we can give that (did that several times this morning).

You live in Pennsillvania, so it makes sense that you would by nearby. You have several great options near you. Most folks do not. We ship mostly to the west coast, midwest, and southwest since we are geographically closer to them. Saves on heavy shipping costs and time in transit.

We are a small business in business for 35 years, and we love Model A Fords. Our new catalog coming out next week, has all of our employees cars pictured on the cover, because we own them and drive them, and enjoy the thousands of people we have met in the last 35 years.

ALL of us , that are lucky enough to make a living in this field, are just regular guys, making a living and meeting great people in a great hobby that we love.

Steve Becker
Berts Model A Center
modelastore.com
800-321-1931
Not me Steve, I have an ex-wife in PA but me, no, I'm still in Illinois!!!
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Old 02-21-2015, 05:45 PM   #23
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Steve,
Do you automatically ship new catalogs to people that got them in the past? I would like to get a new one when they are ready. Any new parts in the catalog?
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Old 02-21-2015, 05:59 PM   #24
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ordered parts from Berts Thursday afternoon and they were at my door this morning. I would say that was very good service and shipping was their actual cost, can't beat that.

John
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Old 02-22-2015, 02:30 PM   #25
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Quote:
Originally Posted by 31 Model A View Post
Did you read what you posted, after reading what I posted? I understand what you posted pertains to you, not everyone here lives in or buys from PA. If PA has a PA tax collections agreement with certain out of state internet sellers, what you posted my apply but thanks to free enterprise, there is more than one on-line business selling the same item that is not with agreement with PA.....and it you want to report your on-line transactions on your state income tax returns, that's up to you.
Yes, you are correct in that suppliers are not required to collect sales tax unless they have a physical facility in the state, ie Amazon. It is less clear if the order comes from a "fulfillment" center located within the state borders,and I know many car suppliers utilize this, but I can't tell you which ones without a search. As for reporting your internet purchases to the state, you either need to accurately report what you have purchased,keep a record and report the tax due, OR use the state provided tax table which is an estimate based on your income. Either way, an amount has to be entered on a specific line on your tax return and the state does audit this line. I,frankly, don't want an entire audit because I undervalued a single line item because I failed to report. Free enterprise has nothing to do with it-everything you buy online has the tax. Maybe the supplier withholds the tax for you or maybe you'll pay it later, but one way or the other, it's part of the price of online business. Bad, but there it is.
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Old 02-22-2015, 02:37 PM   #26
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Quote:
Originally Posted by SteveB31 View Post
31 Model A- At Bert's, actual shipping charges means actual shipping charges.

If your $9.95 part was small, it would be a small shipping charge. If it was a large part, it would be a larger shipping charge.

We ship small things in USPS flat rate boxes when possible, since many Model A Parts are heavy. These boxes are $5,$11,$13, and $15. All states cost the same.

Some folks don't like the USPS, and ask us to send them via UPS. If that is what they want, then we do that. UPS just changes their rules last week, and now require EVERY box be measured AND weighed, and they charge the amount dictated by that data. They also charge more for rural delivery, residential delivery and they put a fuel charge on every package, to calculate the total.

Sales taxes are never charged on items shipped state to state unless the seller has a store in that state (which often happens with REI, Amazon, and other large companies.)

I will never, and have never picked on our competition, on a public forumn, because they are all good people. They just have a different philosophy regarding shipping costs to their customer. I am a frugal person, and we try to make ANY costs less to our customers, since many of them are frugal as well.

If anyone needs a shipping quote, just call or email us and we can give that (did that several times this morning).

You live in Pennsillvania, so it makes sense that you would by nearby. You have several great options near you. Most folks do not. We ship mostly to the west coast, midwest, and southwest since we are geographically closer to them. Saves on heavy shipping costs and time in transit.

We are a small business in business for 35 years, and we love Model A Fords. Our new catalog coming out next week, has all of our employees cars pictured on the cover, because we own them and drive them, and enjoy the thousands of people we have met in the last 35 years.

ALL of us , that are lucky enough to make a living in this field, are just regular guys, making a living and meeting great people in a great hobby that we love.

Steve Becker
Berts Model A Center
modelastore.com
800-321-1931
Steve, that was my post. I appreciate your taking the time to answer. And, I know Bert's has a great rep. I am, indeed, fortunate to live in a part of the country where we have multiple sources of supply-not only Mac's and Bratton's, but everyone coming to Hershey and Carlisle-huge shows with many offerings. And, I'm less than 10 miles from Bill's Model A Acres-a great source for parts and information.

I guess my only concern for you would be that I can't determine even an approximation of the shipping from your website. That dissuades me because I cannot determine if you're my best option or not-and, sometimes, given availability,price and your reputation for service, that might be my best option.

Thanks again and I hope you guys are around for a long time.
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Old 02-22-2015, 02:53 PM   #27
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Quote:
Originally Posted by 5window View Post
Yes, you are correct in that suppliers are not required to collect sales tax unless they have a physical facility in the state, ie Amazon. It is less clear if the order comes from a "fulfillment" center located within the state borders,and I know many car suppliers utilize this, but I can't tell you which ones without a search. As for reporting your internet purchases to the state, you either need to accurately report what you have purchased,keep a record and report the tax due, OR use the state provided tax table which is an estimate based on your income. Either way, an amount has to be entered on a specific line on your tax return and the state does audit this line. I,frankly, don't want an entire audit because I undervalued a single line item because I failed to report. Free enterprise has nothing to do with it-everything you buy online has the tax. Maybe the supplier withholds the tax for you or maybe you'll pay it later, but one way or the other, it's part of the price of online business. Bad, but there it is.
Not necessarily in my case, none of my income is subject to my state's income tax. It's all exempt by their Tax Code. I do file but because of the type of federal income I have, it's all exempt (Illinois is great in some ways). I don't have that many out of state on-line transactions of very high amounts and combining what those amounts are and the amount of in-state on-line transactions I do where state tax is collected, it wouldn't even come close to the minimum amount required to claim, therefore, I'd be robbing Chicago of funds to build the next presidential library with a refund. I don't long form, there's no need in it in my case, I try not to make life difficult more than as it already is. But....this will come to an end sooner or later for all of us someday I'm sure, it's just a matter of time. Speaking of time....how many days is it to Spring?????

Footnote: BTW, if I did long form and included my house taxes, interests on all my high dollar items, put that up against my meager retirement, the state would be paying me.

( I hope Larry sees the footnote and gives me a huge labor discount when he meets Sarah)
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Last edited by 31 Model A; 02-22-2015 at 03:05 PM.
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Old 02-22-2015, 05:29 PM   #28
5window
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Although the great Commonwealth of Pennsylvania may be the best state for antique car guys-we have Hershey plus Carlisle plus the AACA Musuem and more, we are sadly driven by fools and idiots regarding the tax code. My wife's state employee retirement pension is federally untaxed, but taxed by the state. The Sales Tax issue has nothing to do with earned or unearned income, but solely on what you bought. The government doesn't care where you got the money to buy what you did, nor do they care where you bought it. If you buy it on line,they want their sales tax. Bleah. Ah, but when spring gets here, there's no better place to be.
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Old 02-22-2015, 05:56 PM   #29
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Guys, we don't need to know all of your opinions about everything under the sun. This was a post about Bert's and their good service.
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Old 02-22-2015, 10:29 PM   #30
glenn in camino
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Yep, they are good guys.
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Old 02-23-2015, 10:52 AM   #31
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Quote:
Originally Posted by Fred K-OR View Post
Guys, we don't need to know all of your opinions about everything under the sun. This was a post about Bert's and their good service.

Yes, you're right. Sorry. Post #1 was absolutely on target. Post #2 sent it in the wrong direction,at least for me anyways. We should have stopped right at praising Bert's.
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Old 02-23-2015, 11:06 AM   #32
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I look at it like, a few extra bucks for shipping to my door beats me DRIVING to get the part
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Old 02-23-2015, 11:21 AM   #33
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Originally Posted by SteveB31 View Post
31 Model A- At Bert's, actual shipping charges means actual shipping charges.

We are a small business in business for 35 years, and we love Model A Fords. Our new catalog coming out next week, has all of our employees cars pictured on the cover, because we own them and drive them, and enjoy the thousands of people we have met in the last 35 years.

ALL of us , that are lucky enough to make a living in this field, are just regular guys, making a living and meeting great people in a great hobby that we love.

Steve Becker
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800-321-1931
Steve,
well said, that says it for you and many of us.
Larry Shepard
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