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Old 09-15-2019, 04:29 PM   #41
3738
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Default Re: Warning about c&g

Couple weeks ago ordered a fuel pump for my 38 Coupe over the phone, friendly knowledgeable person on the phone, pump arrived a few days later, installed it no problems, works great.


Makes that 23 positive comments so far
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Old 09-16-2019, 08:05 AM   #42
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Default Re: Warning about c&g

Quote:
Originally Posted by A bones View Post
I just had to know.

So I did a count of the 39 replies so far.

Outside Expectations or Experiences with Outside purchases 13 posts.

Positive comments of C&G experience 22 posts.

Negative comments of C&G By the OP 2 posts.

Negative comments of C&G by others 2 posts.

Good night.

Good post A bones.

The OP in this thread is the first negative post on C&G that I can ever recall seeing on Fordbarn. I've only occasionally ordered parts from C&G, and I don't recall having any problems. I personally would not hesitate to place an order with them today.
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Old 09-16-2019, 10:52 AM   #43
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Default Re: Warning about c&g

Still waiting to hear if the OP called C&G himself and what the outcome was?
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Old 09-16-2019, 10:56 AM   #44
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Default Re: Warning about c&g

I find it inexcuseable to bad mouth a business without personally talking to them about the issue.
Kyle, Dorathy and the team there are all stand up people who are happy to take the time to discuss your project and offer guidance and advice based off their VAST experience in the early ford game.

I have used them for years on several projects and have never heard such a bunch of baloney. Talk to them and straighten it out, please.

And please edit the name of your thread so it doesn't misrepresent your issue with a pattern of behaviour by the business.
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Old 09-16-2019, 12:44 PM   #45
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Default Re: Warning about c&g

Have been using C&G for over 20yrs. and have always found them to be very accommodating and helpful; I have no doubt they will resolve this to your satisfaction.
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Old 09-16-2019, 04:08 PM   #46
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Default Re: Warning about c&g

The parts that I have bought from C&G arrived on time or before,fit fine & best of all,save the best for last, they were delightful & helpful to talk to & order from.
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Old 09-16-2019, 05:05 PM   #47
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Default Re: Warning about c&g

Its a crime to have the thread name glaring on the most current page. Can we all just stop this thread by no longer adding to it. Stop and let it die and fade away.
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Old 09-16-2019, 05:30 PM   #48
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Default Re: Warning about c&g

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Its a crime to have the thread name glaring on the most current page. Can we all just stop this thread by no longer adding to it. Stop and let it die and fade away.
I had hoped we could stop it by Digger posting the results of his call to C&G. As you stated, he should also change the title.

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Old 09-16-2019, 05:40 PM   #49
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Default Re: Warning about c&g

I would imagine C & G is encouraged by the support they have earned from everyone else.
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Old 09-17-2019, 12:05 AM   #50
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Default Re: Warning about c&g

I've been buying stuff from C & G on and off for the best part of 30 years and have never, ever had an issue, and that's all the way back to when Clyde and Gail were running the show with Dorothy and Kyle assisting.
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Old 09-17-2019, 12:18 AM   #51
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Default Re: Warning about c&g

One thing to always know about the internet if you see it once. You ignore it. If you see it twice maybe there is some volatility. You see it a dozen times... well it might be true or sh!t. It's the internet.

More people here have had great experiences. It's a part mislabeled in the catalog or thought to be original (how often has that happened, a few times).

Digger is no newbie. Maybe a bad part or label. I'd be a bit forgiving if I spend thousands and got one part that was bad. Really up to C&G and the buyer to make it right. Nothing is certain really. Let it die till Digger updates. Only they can clear this accusation.


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Last edited by Tinker; 09-17-2019 at 12:53 AM.
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Old 09-17-2019, 01:20 AM   #52
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Default Re: Warning about c&g

They sent me the wrong part once and then sent me the correct part all the way down here to NZ at no extra cost and without me sending the wrong part back. They never asked me to send it back, but I did out of my own pocket as a show of "good will" for the outstanding service they had given me over the years.

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Old 09-17-2019, 02:59 AM   #53
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Default Re: Warning about c&g

Someone mentioned Joe's Antique yesterday, I downloaded the catalog and in there there were specific notes re the tanks and adaptors.

To be honest sometimes we don't realise how lucky we are. If you had an old British car like a Vauxhall you wouldn't be able to buy hardly anything.

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Old 09-17-2019, 05:13 AM   #54
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They are one of the best suppliers IMHO. Their wiring is top notch.

JB
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Old 09-17-2019, 02:44 PM   #55
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Default Re: Warning about c&g

We have used C&G for years at our shop with flawless service and quality. Over the years, we have seen many vendors come and go. C&G remains our "go to" source. You can address complaints and suggestions to Dorothy Bangiola at 1941 Commercial Street Escondido CA 92029-1233. Her parents, Clyde and Gail, founder the company, and she has done a fine job as leader.
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Old 09-17-2019, 03:08 PM   #56
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Default Re: Warning about c&g

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Originally Posted by 3twinridges View Post
They are one of the best suppliers IMHO. Their wiring is top notch.

JB
3twinridges - are you referring to Joe's or C&G with respect to "top notch" wiring??
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Old 09-17-2019, 07:03 PM   #57
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Default Re: Warning about c&g

I been using C&G over the past few years and I haven't had a problem with service or quality of parts. I put in an email order late last Sunday night for some misc. small parts for my '40 coupe. The order was delivered today [Tuesday afternoon]. A few months ago with another order one part was back ordered. Joe got a hold of me the day I received the order and said the backordered part would be out the next day. No complaints and I am thankful there are vendors still out there with quality customer service.
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Old 09-17-2019, 07:09 PM   #58
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Originally Posted by petehoovie View Post
3twinridges - are you referring to Joe's or C&G with respect to "top notch" wiring??
C&G, never had a problem. I really have never had a problem with any supplier they didnít handle. I am just glad we have suppliers!

JB
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Old 09-17-2019, 08:33 PM   #59
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Default Re: Warning about c&g

Carpenter is best.... Drake is the worst...Ö C&G is somewhere in between.
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Old 09-20-2019, 10:04 AM   #60
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Default Re: Warning about c&g

C& G has always done me right,,,please talk to them directly
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