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Old 08-07-2020, 08:52 AM   #1
Kube
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Default Van Pelt?

Anyone heard from this man quite recently?
I had a client send one of Van Pelts transmissions to me which has been found to have issues. Fortunately, I figured this out prior to installing it.
I've tried to contact Van Pelt with no response.
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Old 08-07-2020, 09:38 AM   #2
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Default Re: Van Pelt?

Hi Everyone, Kube, Mac gave a status update two weeks ago if that qualifies as recent enough. Here's the thread... https://www.fordbarn.com/forum/showthread.php?t=284491

Quote:
Originally Posted by Mac VP View Post
(posted 7-24-2020) I am speaking for us here at VANPELT SALES but Iíve talked with some of the other vendors and Iím getting the same thoughts from them. Ever since things were shut down back in late March, most car collectors have been busy in their garages working on their old Fords. This generally means theyíve had to order parts for the projects.

The result has been a tidal wave of business activity for the vendors, which we have experienced here as well. There continues to be a steady flow of telephone calls, emails, and orders from everyone. It has been difficult to stay ahead of the work. Sometimes phone messages donít get returned and emails go unanswered. Itís a priority to fill your orders and get product on the way. This also means staying on top of the inventory and ordering sufficient stock to keep on hand.

So, speaking for ourselves, but also on behalf of all the other vendors who sell to this market, we thank you for your business, and we appreciate your patience with our difficulties trying to keep you supplied with parts.

As a side note, the shipping organizations (ie UPS and the USPS) have had their share of problems too. UPS has been pretty good but the post office is struggling to get things done promptly......surprise, surprise.
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Old 08-07-2020, 09:43 AM   #3
oldford2
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Default Re: Van Pelt?

Quote:
Originally Posted by Kube View Post
Anyone heard from this man quite recently?
I had a client send one of Van Pelts transmissions to me which has been found to have issues. Fortunately, I figured this out prior to installing it.
I've tried to contact Van Pelt with no response.
I called Mac about a week and a half ago to order some parts. Got a message they would be closed to take a vacation. Forgot the timing.
John
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Old 08-07-2020, 11:06 AM   #4
Mac VP
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Default Re: Van Pelt?

Mike, your email to me slid by in the avalanche of emails we’ve been getting. I need to pull up our build notes on that job and will try calling you Monday. Sorry for the delay... Mac
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Old 08-07-2020, 11:30 AM   #5
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Default Re: Van Pelt?

Folks, pretty sure most of us know this but it's worth stating. Vanpelts is top notch. Lets everyone just hang on and we will all get through this.

For us here north of the border, shipping times are very long. What use to take a week now is often 3 weeks.
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Old 08-07-2020, 12:06 PM   #6
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Default Re: Van Pelt?

Thanks men. And thanks Mac.
I need to get this moving along (the project) so will disassemble the trans. today.
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