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03-03-2017, 05:01 PM | #21 |
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Re: Caveat with Mac's Auto Parts
It's called a drop ship. Amazon, you got that right! ---- I will no longer buy more than a single item from Amazon, maybe nothing ever , I purchased 2 thread cutting dyes, a Left and Right, 1 came from New York and the other from somewhere else, they charged me shipping from both places, however a quick complaint they did reimburse me the charges.
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03-03-2017, 05:12 PM | #22 |
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Re: Caveat with Mac's Auto Parts
Yes,
The interior components and kits ordered through Brattons unless noted come from Cartouche, and they are drop shipped. If a company has a facility and does business of any kind in your state you WILL be by law charged sales tax. If you aren't as was said you are suppose to voluntarily pay it... and of course the sales tax loopholes online will be closing in fast. Larry |
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03-03-2017, 06:24 PM | #23 |
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Re: Caveat with Mac's Auto Parts
l guess you could say that, but...
It is easier and more profitable for some companies to stick with sourcing, receiving, warehousing, order fulfillment, volume forecasting and farm out the sales, marketing, order taking, dealing with end customers. It is easier and more profitable for other companies to take the orders and farm out the physical operations. Sears, Montgomery Wards, and others used to do it all. There are fewer and fewer that can make a buck doing everything.
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03-03-2017, 06:25 PM | #24 | |
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Re: Caveat with Mac's Auto Parts
Quote:
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03-03-2017, 08:55 PM | #25 |
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Re: Caveat with Mac's Auto Parts
You can order a LeBaron Bonney interior form Snyder's if you wish!
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03-03-2017, 09:50 PM | #26 |
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Re: Caveat with Mac's Auto Parts
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03-04-2017, 08:23 AM | #27 |
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Re: Caveat with Mac's Auto Parts
Sorry to read of your poor experience. As with any small mom and pop small business, they know they must do right by their customers.... The non-mom and pop larger business employee others who don't have a whole lot invested or on the line... Those listed by TomW and others are where you'll get service by the owners who know how to treat you. Good luck.
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03-04-2017, 08:53 AM | #28 |
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Re: Caveat with Mac's Auto Parts
Living in a very rural area the ability to order parts and goods on line is a real plus.
I still try and buy as much as I can from local business in my community. On line commerce while great; just take a look at what has happened to small business in your communities. Small towns are becoming ghost towns. I personally think all internet sales should required sales tax be paid and the tax split between the source state and the delivery state. I knew a fellow that actually had product sent to a friend in a no tax state and he drove over 100 miles to pick it up so he did not have to pay the sales tax! The item was less than $100 bucks! I have had various antique cars over the years... we forget how lucky we are that our Fords are so well supported. Use the vendors of your choice.. but bashing them only hurts our hobby. |
03-04-2017, 02:51 PM | #29 |
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Re: Caveat with Mac's Auto Parts
Mitch - Well spoken !!!
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03-05-2017, 06:01 PM | #30 | |
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Re: Caveat with Mac's Auto Parts
Quote:
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03-06-2017, 12:25 AM | #31 |
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Re: Caveat with Mac's Auto Parts
I'm not going to tell anyone where to order. I do though recommend that you keep a list of several of the vendors. Not any one vendors will have all the parts that are needed for your specific car.
Please also keep in mind that several of the vendors make an exclusive part for the hobby that others do not, but are sold through other vendors. And then there are several sources for the same part with differences in quality, fit and finish. It is there that we often have frustration. We shop around to try and find a "good" part at a "good" price and expect a certain level of service. Some vendors have great days and the same vendors have bad days. We in the Model A hobby are truly blessed with the shear number of vendors we have and the wide variety of parts both big and small. If you can get another part from another vendor then we do. This was a huge factor in deciding out of all the old cars there are for sale to pick a Model A. Maybe they will get better if you have had a bad experience, maybe they will continue if you have had good experiences.
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03-06-2017, 08:52 AM | #32 |
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Re: Caveat with Mac's Auto Parts
So supplier X is not really a supplier, just a parasite.
not really- you do use their catalog and there is no way to order wholesale. you want to keep costs down-correct? |
03-06-2017, 04:14 PM | #33 | |
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Re: Caveat with Mac's Auto Parts
Quote:
Due to limited space and lack of equipment we have opted to not produce our own upholstery kits. |
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03-06-2017, 04:56 PM | #34 |
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Join Date: Jun 2013
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Re: Caveat with Mac's Auto Parts
Ok... now I understand Mitch's reference to Cartouche.....
Cut the heel pad holes (wish they would have done that... but guess they are not sure what you are doing with it??). Now that it is cut and in the car, it is too big. About 3/8" on all dimensions with major interference with GAV. |
03-06-2017, 04:58 PM | #35 | |
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Re: Caveat with Mac's Auto Parts
Quote:
Im suprised that many of our quality jobbers carry this junk... Never again Im going to fix it with a lebatrron bonney interior.. im not interested in getting a fix through warranty. Its not worth the labor to me for it to happen again |
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03-07-2017, 10:51 PM | #36 |
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Re: Caveat with Mac's Auto Parts
When I have ordered from Mac's a "black cloud" appeared. Something always would go wrong. TomW's recommendations are the ones I use.
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03-14-2017, 09:34 PM | #37 |
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Re: Caveat with Mac's Auto Parts
As an update to my previous rant about Mac's, I thought that I should post a follow-up for anyone considering prospective purchases with them. For explanation purposes, I had ordered two fender wells and left and right sidemount arms. The arms were on back-order, but Mac's went ahead and shipped the two fender wells ... in two separate shipments arriving one day apart from each other. Then the right sidemount arm arrived ... with a broken casting (there were no broken casting pieces in the container, causing me to wonder if this had been shipped broken). And finally the left sidemount arm arrived (thankfully intact). After being place on "hold" for twenty minutes, I was finally able to provide Mac's with the five (5) day notice of broken/defective parts that they require in order to receive either full value or a replacement part without having to pay re-stocking fees... but return shipping is not included, so today I returned this piece as required in order to hopefully comply with their return policy. This evening, I received an e-mail request asking me to provide them with feedback, and a similar request to be able to use my response in their advertising. The response which follows is what I have provided them. I am providing a copy of my response here on the off-chance that they might decide NOT to publish my "endorsement".
Mac's has provided me with the greatest reason and future opportunity to shop elsewhere for restoration parts and supplies for my most recent Model A restoration project. Not only were parts back ordered and not disclosed at the time of purchase, but even duplicate pieces were shipped separately so that I could pay even higher shipping costs than was originally quoted. At this point, my shipping costs are only $37. 00 more than I was quoted, but because one of the pieces shipped was broken upon arrival, I'm sure that this expense item is still low. Did I mention that Mac's return policy requires that the purchaser pay return shipping costs on defective parts? Oh, and then there is the additional wait time involved with the hopeful part(s) replacement, and further delayed shipping time and expense involved. This has truly been a remarkable experience, and one that had I not personally experienced it myself, I would have been hard-pressed to believe. Thanks Mac's for a truly unforgettable experience! By the way, I was also asked to provide a user nickname ... I chose "Duped by Mac's". |
03-14-2017, 11:03 PM | #38 |
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Re: Caveat with Mac's Auto Parts
I had an order where the shipping they charged me when they debited my card was more than the quote on the order and when I suggested in a nice manner that their system may have made a mistake with the shipping they instanly refunded the overcharge without any problem.
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03-15-2017, 03:14 PM | #39 |
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Re: Caveat with Mac's Auto Parts
When you order parts know if the person you are speaking to drives a Model A.
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03-15-2017, 04:37 PM | #40 |
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Re: Caveat with Mac's Auto Parts
I always mentioned the issues with their return policy on the other Mac's threads.
What u mention is just one thing...everyone should read the whole debacle.... |
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