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Old 10-14-2020, 09:44 PM   #1
Newc
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Default Got History wiped out at HAMB

Hi; Went to my regular HAMB, and apparently either HAMB or my Google browser wiped my registration and 8 yr history! I was required to register as a new user and everything was gone, including the customers I was working with! All I got from Ryan was a "Sorry", real bummer. Is this part of the New server stuff?? Newc
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Old 10-14-2020, 10:14 PM   #2
cas3
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Default Re: Got History wiped out at HAMB

that is strange. i have noticed with the new server at the hamb my computer fan comes on. normally only does that when i go to any of the news sites that have a ton of adds running and are dumping cookies by the truck load
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Old 10-15-2020, 12:24 AM   #3
Newc
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Default Re: Got History wiped out at HAMB

I think it may have been Google. I found my old adds and those treated me like a stranger.
So my old account is there ,I just can't access it anymore. Lost the original Password also. Had to reregister at several sites including the Barn. Newc
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Old 10-15-2020, 02:15 PM   #4
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Default Re: Got History wiped out at HAMB

Quote:
Originally Posted by Newc View Post
I think it may have been Google. I found my old adds and those treated me like a stranger.
So my old account is there ,I just can't access it anymore. Lost the original Password also. Had to reregister at several sites including the Barn. Newc
Ryan should be able to reset your passwords. No need to re-register anywhere.
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Old 10-15-2020, 06:04 PM   #5
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Default Re: Got History wiped out at HAMB

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Quote:
Originally Posted by Newc View Post
Hi; Went to my regular HAMB, and apparently either HAMB or my Google browser wiped my registration and 8 yr history! I was required to register as a new user and everything was gone, including the customers I was working with! All I got from Ryan was a "Sorry", real bummer. Is this part of the New server stuff?? Newc
Diagnosis: Your web browser 'forgot' the stored passwords for the places you told it to remember them. To get back into those accounts, on each login screen there's a 'forgot password' choice, by resetting the passwords should do the trick, assuming you've tried all the passwords you can.

Grasping at straws, it may be as simple as turning the "feature" back on if it has been turned off. It'll be some kind of option under settings or preferences.
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