Buyer Beware...Emergency Brake Linings...Where is the Quality Control?

[Steve Plucker]

A few weeks ago I ordered from Bratton's a set of Emergency Brake Linings.

After they arrived, I installed them onto the E-Brake Bands...They came up 5/16" to short.

(Picture to follow)

I contacted Bratton's and told them that this was unacceptable...that the linings must cover the entire band:

In my last order, I ordered a set of Pre-Drilled Emergency Brake Linings #3720.

I am inclosing a photo of what the linings look like after installation onto the Emergency Brake Band (Original).

The lining, when installed, should cover the entire band...as you see, it does not.

It lacks about 5/16 of an inch!

Please tell your supplier to make adjustments.

Personally, I would like a new set that will cover the entire band as it should.

Thank you.

This is their reply:

Good morning Mr. Plucker, Again I’m sorry for the delay and this issue. I looked through the remaining sets of the pre drilled lining and none of them came all the way to the end of the band. The closest to the end I could come up with was about 1/8”. If you would like that set I’ll get it out for you today. The person that was making this part for us has retired and the demand for this part has dropped so I don’t think I will be running it again.

I declined the offer mainly because they still were not long enough to cover the band.

So will be returning them for credit.

Here again...another part not made correctly...Where is the Quality Control? Especially at $49.95 plus tax a set!

Pluck