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51woodie · 06-29-2018, 05:23 AM

I bought a lot of parts for my "46 over the last 6 months, from, Mac's, Drake and Carpenter. Living in Canada, means it takes a bit of time to get parts shipped, and shipping can be expensive. My LAST order with Mac's took a month, from the time I ordered until I got the parts. I talked to several persons over that period of time and got lots of excuses and apologies. I asked for a discount due to the delay and the answer was no. Hmmmm. Good customer service? Carpenter people are a lot more accommodating for shipping option, and I have had good service from Drake, even on backordered parts follow-up.

06-29-2018, 05:23 AM	#17
51woodie Senior Member Join Date: Apr 2018 Location: Chelmsford, ON Canada Posts: 528	Re: Rant I bought a lot of parts for my "46 over the last 6 months, from, Mac's, Drake and Carpenter. Living in Canada, means it takes a bit of time to get parts shipped, and shipping can be expensive. My LAST order with Mac's took a month, from the time I ordered until I got the parts. I talked to several persons over that period of time and got lots of excuses and apologies. I asked for a discount due to the delay and the answer was no. Hmmmm. Good customer service? Carpenter people are a lot more accommodating for shipping option, and I have had good service from Drake, even on backordered parts follow-up.