Quote:
Originally Posted by BRENT in 10-uh-C
And I am sure your first action was to privately send an e-mail to Don Snyder and "rant" to him. Is that correct, -and what was his response?? Surely you DID this out of respect before you ranted to others who have no control over this.
But just for the record, can you imagine hiring someone whose job for the last two years was to revamp a website and implement an on-line ordering system that works? Can you imagine the expense involved?? That is exactly what Don Snyder did. Is their new system perfect yet? No, not yet and 'for the record' I had some issues with it the other day where I actually had to call my order in instead, but they are still working with it make improvements to the entire system on a daily basis. Give them a chance while it is still in beta mode.
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Actually we do have some control over this, if their service is really bad, we can buy elsewhere !!!