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Railcarmover · 06-17-2019, 01:26 PM

Been in the warranty business as an equipment mechanic for a long time,your case is a 'policy' question,any warranty expressed or implied has long expired due to the five year time lapse.Policy means that we back our work as a matter of goodwill,and judge a policy cases based on merit...why did you wait 5 years to call? Why did you heat the cylinders and take the pan off? These things limit a policy case coming out in your favor...
Taking a grievance to the open forum does irreparable damage to the vendor.I understand your frustration but this ain't the place to air your issue.

06-17-2019, 01:26 PM	#25
Railcarmover BANNED Join Date: Apr 2017 Location: Sacramento Posts: 1,262	Re: Schwalms Been in the warranty business as an equipment mechanic for a long time,your case is a 'policy' question,any warranty expressed or implied has long expired due to the five year time lapse.Policy means that we back our work as a matter of goodwill,and judge a policy cases based on merit...why did you wait 5 years to call? Why did you heat the cylinders and take the pan off? These things limit a policy case coming out in your favor... Taking a grievance to the open forum does irreparable damage to the vendor.I understand your frustration but this ain't the place to air your issue.