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30 Closed Cab PU · 10-04-2018, 07:48 AM

Looks like I needed to construct my reply a little better. I reacted, should have slowed down and thought about things more. From reviews I know Brassworks has an excellent product once installed. My reaction was solely aimed at the response possibly fueling a PR fire when engaging a customer this way. I have been in this situation myself since I worked in Technical and Customer support for 20 years.

I apologize to Brassworks, did not mean to attack their reputation.

10-04-2018, 07:48 AM	#57
30 Closed Cab PU Senior Member Join Date: Aug 2018 Posts: 2,332	Re: Beware Looks like I needed to construct my reply a little better. I reacted, should have slowed down and thought about things more. From reviews I know Brassworks has an excellent product once installed. My reaction was solely aimed at the response possibly fueling a PR fire when engaging a customer this way. I have been in this situation myself since I worked in Technical and Customer support for 20 years. I apologize to Brassworks, did not mean to attack their reputation.