[Garcia]

I hate always to be the whiner, but I ordered parts from another of the well-known suppliers and eleven days later they still hadn't arrived. I twice left messages through their website but never got a response. I called them and they said one of the parts was on backorder and they had sent me an email about it. I found the email had been directed to my spam folder, so I hadn't seen it.
I guess if I hadn't called them, the order would never have been shipped. Given that four or five major suppliers sell about the same stuff at about the same price, I'd think superior service would be the area in which they would compete for customers.