Quote:
Originally Posted by 37 Cab
Snap on warranty... Ok.. I`ve got around 100K invested in Snap On tools. I retired from dealership work in 2012. I now live in the country and town is an hour round trip and work on my stuff here in my shop at home. Needless to say I have no Snap On dealer. I needed a couple sockets warrantied and called Snap On. They said just send them in with proof of purchase and they will replace them. I bought a lot of my tools on the early 70s. Now where did I put that receipt? I am not going to town to track down a dealer which probably don`t have a replacement so it would be two trips to town to track down the dealer.. Basically.. I have no warranty on my tools.
|
I hear you. My buddy is a Snap On dealer and we talk about this.
All I can say is try to find a local (somewhat to you). Most dealers are great and will exchange them no questions asked. Once you establish a relationship, a lot the guys will come to you.
Did you try going up the chain when you called? Sometimes the first person isn't the one able to give the OK. Hope it works out for you.