View Single Post
Old 12-23-2019, 12:03 AM   #14
DavidG
Senior Member
 
DavidG's Avatar
 
Join Date: May 2010
Location: southeastern Michigan
Posts: 10,109
Default Re: SMS Auto Fabrics

Eight months just to get two small swatches of vinyl of in-stock material hoping for match (neither was close to the piece that I sent them); some service. If the existing staff isn't up to the task either through inclination or lack of experience or insufficient numbers, will adding adding the LeBaron Bonney materials and patterns result in a turnaround in customer service? That has to be the worst bet of 2020.
DavidG is offline   Reply With Quote