[woofa.express]

I understand from both Deluxe and Katy that
it would seem Australian dealer service centres and American dealer service centres have one thing in common. They tell fibs. Big ones too.
We have two local garages in our town, one I’ve done business with for forty years and the other is relatively new. Both are competent and honest and I reckon their mechanics have much more general mechanical skill than what I’ve found at the dealer workshops. However they do not receive me in a surgical clean reception room by a bloke in a nicely pressed shirt with both company name and his (or her) name embroidered on the front and wearing a tie sometimes with a logo embroidered on it too. At both of our local garages one is received by a bloke whose clothing shows evidence of having worked in an engine compartment.
My neighbour reckons his dealer service centre is competent but only in changing oil. But he has a magnificent show room and reception and this according to neighbour is reflected in his workshop hourly charge rate.