The Ford Barn - View Single Post - UPS loses Package !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

tubman · 10-09-2019, 05:41 AM

Peter - I had the same experience. I sent a set of '51 Merc water pumps to a guy in Germany who really needed them. One arrived with a cracked pulley. I tried everything I could (pictures, etc.), but they would NOT honor my claim. After my experience, I believe that it is their policy to unilaterally deny all insurance claims. For this reason, I no longer purchase extra insurance on my shipments.

Other than that, they are still my preferred method of shipping. I have had worse problems with the other commercial carriers.

10-09-2019, 05:41 AM	#13
tubman Senior Member Join Date: Dec 2013 Location: Minnesota, Florida Keys Posts: 10,312	Re: UPS loses Package !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Peter - I had the same experience. I sent a set of '51 Merc water pumps to a guy in Germany who really needed them. One arrived with a cracked pulley. I tried everything I could (pictures, etc.), but they would NOT honor my claim. After my experience, I believe that it is their policy to unilaterally deny all insurance claims. For this reason, I no longer purchase extra insurance on my shipments. Other than that, they are still my preferred method of shipping. I have had worse problems with the other commercial carriers.