[Mac VP]

Prompt shipping is everyone's goal. How that works out can vary.

As you all know, we sell a lot of transmission parts. The time of the day you place the order has something to do with its shipment. Plus, we pull parts from the trans shop just once a day for orders.

Another factor is the occasional delay on one or two particular parts that may be in a stock order enroute to us at the time. Obviously, it makes sense to hold the order until ALL parts are here since the transmission job isnt going to get done anyway if something were back-ordered. We keep a SIGNIFICANT amount of parts on the shelves. All it takes is one single (but important) part to delay that order.

Other orders can be delayed due to various factors. One example is the customer who wants a part from our used parts inventory. This often requires some time in the warehouse to locate the part, usually some time separating it from an assembly, cleaning it up enough to ship, etc.

Many times, there is some behind-the-scenes double checking of particulars on your order. We may see something that doesnt match up to everything else, and a follow up phone call may be warranted.

Sometimes a part needed is one of those oddball items we have here somewhere but never can seem to locate right away....it might take a few days to find it.

Lastly, for us anyway, the UPS pickup is fairly early in the day. It's pretty difficult to offer any kind of "same day" shipping under those circumstances. Many orders go out via the USPS mail. Trips to the post office are time consuming to say the least.

I offer up these comments to help everyone understand some of the issues faced by your vendor suppliers. It's not our goal to delay your order.....the sooner we get it out the sooner the transaction is completed.