[H. L. Chauvin]

Humble Opinion:

1. Distance: In all fairness, many shop with vendors because of distance therefore reducing either shipping time or cost.

2, Used Parts: For a combination order of new & used parts, to reduce shipping cost, it would be wise to order from Bert's or others who offer used parts.

3. Specialty Items: Some vendors offer a few restoration items that others do not; hence, it may be wise to combine orders with this specialty item to reduce overall shipping cost.

4. Item Cost: Some customers may have a laundry list of items to purchase & thus shop for the cheapest prices from each individual catalog; in doing so, not only can postage cost exceed amounts saved; but one can get mismatched parts from different manufactures, e.g. intake & exhaust manifolds, timing gear & crankshaft gear.

5. Experience: If any one of us would get a job for example, to answer Bert's telephone for a week, & work with their employees for a week, & see what these guys go through on the phone with customers ordering incorrect merchandise, not knowing the names of specific parts, knowing which item is for 1929 vs. 1931, we would have an entirely different perspective & appreciation of what they do.

6. Blessed: I think we are just blessed to have these non-complaining Model A vendors working with today's types of employees & tolerating all of us as customers.

7. Family: I prefer to look at these vendors as part of our Model A family trying their best to offer the best service possible, & rather than choose one son as a preferred vendor & give him everything, I prefer to help all of them who are trying so hard & prove that they can deliver.