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My first contact with them was with Jack back in the mid-60s with my first '32 roadster restoration and then with Lee when Jack retired. They were a pleasure to work with as our originality goals were the same. I relied on them for all of my Ford restoration projects' tops and upholstery and I provided engineering drawing copies to fill in some of the blanks.
When they decided to take the plunge with Haartz and contract for the necessarily-custom made T-14 top material in the late '70s or early '80s, they were concerned that there wouldn't be enough demand for it to justify the minimum quantity that they had to commit to purchase. Accordingly, they offered at least some of their customers a one-time offer to purchase a full roll of it. I still have a small amount left from the roll that I bought.
With Lee's passing and the retirement/loss of key employees, the firm's demise became an obvious eventuality, but I relied on them up to the very end even as things started to fall apart in the hands of the third set of owners.