Re: C&G lack of service
[QUOTE=Karl Wescott;2211270]Kube
Two issues here, they need to be separated.
1. C&G not returning your call as promised. CALL THEM. Give them an opportunity to make it right.
2a. The part. Did you get what Vintique sells for the 1932-36 roadster/phaeton, or something else. Post a photo of what you got.
2b. Assuming (and we all know how to break that word down) it is what Vintique sells for the roadster, what are your specific issues with it, and any corrections that can be made in the field, or not made. This will help the next victim in dealing with the issue.
2c. What are the alternatives? Vintique's is the only one currently marketed. Yes Drake made good ones 40 years ago, but switched to the same lesser quality one Vintique has. NOS with 90 year old rubber inserts? If you can find any you will have several hours rebuilding them anyway. Someone making a better one? How many potential customers are there for a 250.00 pair (good/not perfect) vs Vintiques at 25.00 pr on Epay?
Karl, I own a number of businesses. I don't find any excuse for NOT doing what I promise. I am betting that like you, ya stay up late at times, doing what was promised.
Alternatives? That is not a concern in this regard. The concern is they sold me something that is not as advertised. period. How about advertising "needs modification" or something similar so a guy can make a more informed decision prior to paying. Heck, just list "made by Vintique? Then, most guys with even a little experience can pretty much figure it's junk.
I was a tool maker so am confident I can make a lot of things "work". These would require a ton of work as they are simply formed incorrectly.
And, as far as if it is viable for someone else to make them... another
non-issue in the relevance of this thread.
By the way, yes, I got what Vintique sells for a '36 roadster.
__________________
"I can explain it for you. However, I can't understand it for you".
|