Just when I was ready to change the transmission fluid tomorrow, the gasket /filter supplier, sent me the wrong one.
I ordered picture #1 and they sent me picture #2.
Reliable supplier, (ATP), so it shouldn't take long to get me the correct one.
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I guess I was wrong:
Here is the original add on E-bay:
https://www.ebay.com/itm/38411381192...Cclp%3A2563228
Correspondence between ATP and myself:
From:
[email protected]
To:
[email protected]
Sent: 7/1/2021 6:39:46 PM Mountain Standard Time
Subject: Re: blackporsche1987 sent a message about ATP Automotive Auto Transmission Filter Kit for 1952-1956 Mercury Custom pl #384113811924
My e-mail is:
[email protected]
I have to admit I don't understand when you say: " We are sorry it does not appear to match the kit pictured." Why don't the parts look like the ones pictured in the add?
Send me the prepaid return label, and I will return the wrong parts, for a full refund, to include shipping and tax.
You should really change your add to reflect what is being sent when ordering: ATP Automotive Auto Transmission Filter Kit for 1952-1956 Mercury Custom pl
In a message dated 7/1/2021 6:29:14 PM Mountain Standard Time,
[email protected] writes:
Dear blackporsche1987,
Hello, The part number ordered matches the part number sent on the box in the picture. This is ATP kit B-33. We are sorry it does not appear to match the kit pictured. We do not know the part number of the kit you would require with the more rectangular shape. We can provide a prepaid return label for a full refund upon return receipt of the new and uninstalled part. If you would like to be set up for a prepaid label please provide a personal email for us to send it to. We apologize for any inconvenience. If you have any questions or concerns please reach out.
Regards, Sixity Auto Direct Customer Service
Thank You, Sixity Auto Direct Customer Service:::a0S3w00001G5InCEAV:::
On 2021-07-01 21:41:39,
blackporsche1987 asked:I ordered: ATP Automotive Auto Transmission Filter Kit for 1952-1956 Mercury Custom pl:
https://www.ebay.com/itm/384113811924
The first two pictures are what you sent me, the third picture is what I ordered.