Re: About to have a problem with a ford barner
L.L.Bean has the most accommodating return policy and Customer Service department that I have ever encountered. You get a refund or replacement when the merchandise clears their returns department. They will send a quick replacement prior to receipt of the return, but you have to pay for it and then get a refund when your return clears. The dude just wants to keep the doors and get his money refunded. I'm sure 100% of honest people agree with your policy Larry. I've heard that complaint about Paypal before.
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