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03-05-2014, 08:40 PM | #41 |
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Re: Does lack of an 800 Telephone number deter ordering from parts houses?
Dick,
Zero difference to me....it's the guy behind the business not the 800# Charlie ny |
03-05-2014, 09:06 PM | #42 |
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Re: Does lack of an 800 Telephone number deter ordering from parts houses?
Dick,
I place WAY more importance on the service I get. I want a human to answer the phone. I want someone who is knowledgeable. I want someone who provides good service after the sale. Spending a few cents either way on the phone call is not an issue for me. Having said that, you can save a bundle of money on the 800 number if you can get away from the main carriers (ATT, Sprint, etc.). I did this years ago for my business. I think my 800 number for my business costs about $10 per month now.
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03-05-2014, 09:23 PM | #43 | |
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Re: Does lack of an 800 Telephone number deter ordering from parts houses?
Quote:
I don't pay any attention to whether it is 800 or not.
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03-05-2014, 09:26 PM | #44 |
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Re: Does lack of an 800 Telephone number deter ordering from parts houses?
I agree no need for 800 number on my phones! Dave
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03-05-2014, 10:12 PM | #45 |
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Re: Does lack of an 800 Telephone number deter ordering from parts houses?
So, if I send you a letter and order a quikchange,how much is my discount?
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03-05-2014, 10:13 PM | #46 |
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Re: Does lack of an 800 Telephone number deter ordering from parts houses?
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03-05-2014, 10:16 PM | #47 |
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Re: Does lack of an 800 Telephone number deter ordering from parts houses?
800 is no big deal anymore.
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03-05-2014, 10:30 PM | #48 |
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Re: Does lack of an 800 Telephone number deter ordering from parts houses?
Not a deal breaker for me.......I usually dial the direct number, if given a choice.
Joe |
03-05-2014, 10:33 PM | #49 |
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Re: Does lack of an 800 Telephone number deter ordering from parts houses?
Not important to me. Cancel it.
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03-05-2014, 10:38 PM | #50 |
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Location: Port St Lucie Florida
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Re: Does lack of an 800 Telephone number deter ordering from parts houses?
Save some $ 800#s are going like landlines are going. And thanks for your advice and parts when I was restoring my 40 PU & my 36 Cabriolet
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03-05-2014, 10:52 PM | #51 |
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Re: Does lack of an 800 Telephone number deter ordering from parts houses?
No need for the 800 #, I also use the cell. However, I prefer the land line for passing CC info.
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03-05-2014, 11:27 PM | #52 |
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Re: Does lack of an 800 Telephone number deter ordering from parts houses?
If the question is if an 800 i will get a cheaper price? No the number will not matter. What would matter is if the service is solid, talking to someone in the company. Ill wait for a better product, i'd always pay a bit more for a better product or service. I agree with the statement of internet ordering. Its a big deal and if done right will increase return customers.
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03-06-2014, 05:52 AM | #53 |
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Re: Does lack of an 800 Telephone number deter ordering from parts houses?
Like some others I like to order on line 24/7 makes it easy. Zeke
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03-06-2014, 07:39 AM | #54 |
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Re: Does lack of an 800 Telephone number deter ordering from parts houses?
Every time I dial an 800# with my cell, I feel like I've gone back in time. Total waste of $. Your survey doesn't reach the folks that only have a land line and no computer, it may be biased.
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03-06-2014, 07:40 AM | #55 |
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Re: Does lack of an 800 Telephone number deter ordering from parts houses?
Dick it makes no difference to me. I will try to call on regular line now. I did not know an 800# was billed per call.Good thread.
John |
03-06-2014, 08:20 AM | #56 |
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Re: Does lack of an 800 Telephone number deter ordering from parts houses?
Am 800# is handy calling from a pay phone, if you can find one.
Bill
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03-06-2014, 08:36 AM | #57 |
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Re: Does lack of an 800 Telephone number deter ordering from parts houses?
Makes no difference to me.
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03-06-2014, 08:38 AM | #58 |
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Re: Does lack of an 800 Telephone number deter ordering from parts houses?
Dick, I use a regular number when available and do not feel bad about asking questions and enjoy talking to a person who will take the time to try to help the customer on the other end. I tend to avoid the 800 numbers.Kerk
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03-06-2014, 08:42 AM | #59 |
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Re: Does lack of an 800 Telephone number deter ordering from parts houses?
All that matters to me when ordering parts is the quality of what they sell and their ability to solve problems when one arrises. Rod
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03-06-2014, 09:15 AM | #60 |
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Re: Does lack of an 800 Telephone number deter ordering from parts houses?
Dick:
We have a dumpster Bussiness thet when we bought it we added a 800 # thought it would help sales. and as it turned out we " NEVER " receved 1 call on that line. As it turned out the 800# makes you far & distant / people want to know where you are not that it changes the service but it is peace of mind. We both know that our business is built on ¢ not The $$$$ that a lot of peolpe may think. So put the 800# in the circular file & keep giving the great service that we have been known to receive yet take for granted when we all. |
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