The Ford Barn - View Single Post - Does lack of an 800 Telephone number deter ordering from parts houses?

TJ · 03-05-2014, 04:45 PM

I have unlimited long distance on my phone, so it's not a problem for me if the vendor does not have an 800 number. The 800 number usually gets you the "phone tree", but the regular number usually gets you a real person. I base my purchases on being able to ask questions to a real person and if that person is knowledgeable about the product. If getting rid of the 800 number saves you money, go for it.

03-05-2014, 04:45 PM	#12
TJ Senior Member Join Date: May 2010 Location: Napa,California Posts: 6,037	Re: Does lack of an 800 Telephone number deter ordering from parts houses? I have unlimited long distance on my phone, so it's not a problem for me if the vendor does not have an 800 number. The 800 number usually gets you the "phone tree", but the regular number usually gets you a real person. I base my purchases on being able to ask questions to a real person and if that person is knowledgeable about the product. If getting rid of the 800 number saves you money, go for it.