The Ford Barn - View Single Post - Does lack of an 800 Telephone number deter ordering from parts houses?

Tinker · 03-05-2014, 11:27 PM

If the question is if an 800 i will get a cheaper price? No the number will not matter. What would matter is if the service is solid, talking to someone in the company. Ill wait for a better product, i'd always pay a bit more for a better product or service. I agree with the statement of internet ordering. Its a big deal and if done right will increase return customers.

Product will always be key to sales.

03-05-2014, 11:27 PM	#52
Tinker Senior Member Join Date: May 2010 Location: MN Posts: 7,053	Re: Does lack of an 800 Telephone number deter ordering from parts houses? If the question is if an 800 i will get a cheaper price? No the number will not matter. What would matter is if the service is solid, talking to someone in the company. Ill wait for a better product, i'd always pay a bit more for a better product or service. I agree with the statement of internet ordering. Its a big deal and if done right will increase return customers. Product will always be key to sales.