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I think most businesses that have a toll free 800#want your business,and are not thinking about the cost added to the product your buying. Also at 65 years old,I have a hard time believing that the cost of any business droping there 800#,will lower there product price,but instead increase there profits. I do not have a long distance phone carrier,and I only use my land line to call local,and 800#s.And if what I read above is true,I would not be using my cell phone to make 800#s,if it uses up my minutes,because that would be adding to the cost of the product I would be buying. So I say, keep the 800#,walk to work,eat less,or sell more product. E.P.W.