The Ford Barn - View Single Post - Does lack of an 800 Telephone number deter ordering from parts houses?

Heard · 03-05-2014, 09:06 PM

Dick,
I place WAY more importance on the service I get.
I want a human to answer the phone.
I want someone who is knowledgeable.
I want someone who provides good service after the sale.

Spending a few cents either way on the phone call is not an issue for me.

Having said that, you can save a bundle of money on the 800 number if you can get away from the main carriers (ATT, Sprint, etc.). I did this years ago for my business. I think my 800 number for my business costs about $10 per month now.

03-05-2014, 09:06 PM	#42
Heard Senior Member Join Date: Sep 2013 Location: Florida Posts: 588	Re: Does lack of an 800 Telephone number deter ordering from parts houses? Dick, I place WAY more importance on the service I get. I want a human to answer the phone. I want someone who is knowledgeable. I want someone who provides good service after the sale. Spending a few cents either way on the phone call is not an issue for me. Having said that, you can save a bundle of money on the 800 number if you can get away from the main carriers (ATT, Sprint, etc.). I did this years ago for my business. I think my 800 number for my business costs about $10 per month now. __________________ Do I look like I have a plan B?